Care Coordinator Administrator

The post holder will support the primary care network manager and member practices. The post holder should have very good organisational skills. You will need to work proactively within the team and other teams to ensure integrated working is successful and embedded throughout the Network. People Skills Excellent communication skills, having the ability to engage and motivate individuals with appropriate techniques. Understands and demonstrate the skills and behaviours required to ensure successful relationships between self and others, including colleagues, patients, clinicians, and other stakeholders To display sensitivity and tolerance to individual and cultural differences, diverse opinions, and contributions, and listen to alternative views and show consideration for patients, colleagues, and partners alike. To display openness, attentiveness, and enthusiasm through verbal and non-verbal behaviour Communication To tailor communication both verbal and written to suit the audience. To communicate effectively with a wide range of people including patients, clinicians, and partners. To articulate, explain and simplify complex and comprehensive information to individuals and their families/carers in methods which are understandable. To ask questions and clarify understanding, checking that communication has been received, understood, interpreted correctly, and has the desired effect To ensure that written communication is factual, accurate and timely and clinical system entries are in accordance with the Networks policies. Collaborative working To create and maintain effective open and constructive working relationships with patients, team and colleagues, clinicians, and other partners. To make effective use of professional relationships and networking and share and seek information on issues that may benefit the Network. Attend and contribute to meetings both within the Network and externally and build and maintain good professional relationships. Planning and organising Ability to input information accurately and in a timely manner and to work to tight deadlines. To provide, receive and analyse information of a clinical and statistical nature, to support the development of key workstreams to improve services for the specified cohort of individuals Maintain relevant spreadsheet and databases to support key information for Practices and the wider Network. To be aware of policies in place around safeguarding adults and children, and recognise you and your team will be required to complete an enhanced Disclosure and Barred Service Check To adhere to the Networks policies and procedures, including those relating to health and safety; equalities, diversity and inclusion; safeguarding procedures; financial instructions; procurement and GDPR To undertake any other duties in agreement with the post holder and manager. Significant changes that may affect the role and responsibilities of the post or the job description would be managed through an agreed consultation process.