Address
Form of work
SalaryJob Title: Care Coordinator
Reports to: Registered Manager
Purpose of Role:
The Care Coordinator plays a crucial role in ensuring customers receive top-quality care and support to maintain their safety and comfort at home. This position requires a supportive and calm approach, coupled with excellent organizational and communication skills.
Our client is looking for a Care Coordinator to join their team with a focus on ensuring excellent quality care and support for customers in their own homes. This role involves working closely with the Registered Manager to ensure the efficient allocation of care assistants, maintain accurate records, and handle various administrative tasks. If you possess a supportive demeanour, exceptional organizational and communication skills, and are committed to delivering high-quality homecare services, we encourage you to apply.
Key Responsibilities:
- Allocate care assistants to customers as per their care and support plans, ensuring timely and safe delivery of care.
- Collaborate with the Registered Manager to recruit and manage care assistants effectively, including arranging cover for absences and holidays.
- Process new referrals and changes to care plans promptly and accurately.
- Monitor and optimize care assistant allocations to maximize efficiency while supporting work-life balance.
- Utilize IT systems to allocate care assistants based on skills, customer preferences, travel arrangements, and changing care needs.
- Maintain accurate records, including staff rotas, mileage, incidents, and customer information while ensuring confidentiality.
- Participate in on-call duties after receiving appropriate training and assessment.
- Communicate effectively with customers, their representatives, and healthcare professionals to deliver high-quality homecare services.
Requirements:
- Supportive and calm demeanour.
- Excellent organizational and communication skills.
- Ability to work collaboratively in a team and follow company policies and procedures.
- Previous experience in a similar role or in the healthcare sector is advantageous.
Salary: 28,000 to 30,000 depending on the experience
Working Hours: Monday to Friday - 8,30 am to 5 pm with 1 on call every 4 weeks, it can be during the week or weekend.
Please note that additional duties may be required as per the needs of the business.
If you are passionate about making a positive difference in people s lives and meet the above criteria, we invite you to apply for this rewarding position
