Customer Care Coordinator

Technical Customer Care Specialist

24k - 27k

Milton Keynes

Hybrid

Full time

Are you someone who has excellent customer service skills, with an interest or background in tech?

We are recruiting for an exciting opportunity for a friendly, hardworking and tech savvy individual to join our client in Milton Keynes. A successful candidate will have the chance to be a part of a fun and hardworking team; assisting customers to resolve their tech queries and problems.

The perfect candidate will have a passion for helping others and be driven for success; with a keen interest in tech.

Key Responsibilities

• Answering inbound calls and queries from customers
• Offering support and troubleshooting tech queries
• Providing excellent customer service
• General Administration tasks
• Updating customer details
• Working through tickets and emails
• Speaking with customers over the live chat function

Key Skills

• Excellent written and verbal communication skills
• Tech Savvy
• Basic computer skills - Microsoft, Email, Systems
• Empathetic and caring nature
• Friendly and approachable
• High attention to detail
• Hard working
• Ability to problem solve

If you think this role could be right for you, please apply here.