AddressWe are looking for someone to join our Roost on a full-time permanent basis, with the successful candidate working 5 days out of 7 between 8am & 8pm. Our new Caretaker will become a key part of our existing, friendly and experienced property team at our Zinc Quarter / Zinc Works Property in Bristol .
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Hours: 37.5 per week
Salary: £23,400
The City: Bristol; home of Banksy, Clifton Suspension Bridge and the first bungee jump ever! Set in the East of Bristols City Centre, its a perfect location to explore the citys heritage and take advantage of the thriving live music scene, and seek out some first class street art along your journey.
The Site: Our tight-knit team consists of an Operations Manager, 3 Customer Service Advisors, 1 Housekeeper, 1 Night Owl, and part-time maintenance technicians. We have the luxury of offering Student Roost's first co-living site - Zinc Works, which hosts 102 non-students, with Zinc Quarter accommodating 189 students.
The Vibe: At Zinc Quarter we understand the importance of The Uni Experience, and we firmly believe a secure, dependable base is imperative. We work diligently to ensure that our residents have a relaxed, and positive environment that they can call Home. But its not all work, no play; we regularly host events for our residents to enhance social experiences and foster a sense of community.
Are you someone who prides themselves on ensuring an environment is the best it can possibly be? You may be the person to level up our properties with someTLC: tender loving caretaking.
Our caretakers are just that: individuals who take care of our buildings, providing not only safe spaces for our residents and team members but also going over and above to keep our buildings well-maintained and an aesthetic dream.
As a caretaker at Student Roost, you are involved in all aspects of building maintenance, from carrying out small repairs to escorting third-party contractors to any issues within your building. You will also take the lead on compliance checks with your keen eye for detail and precise reporting skills. And just as you care for our buildings and the people within them, well take care of you.
We are Student Roost.
Its more than a room. Its more than a job.
The you part
Think youre the right fit for this role? We hope so too.
Youll be someone we can count on to:
OWN
- You will be the engine room of the property, working alongside the team and responding to urgent maintenance issues with confidence. Even if you cannot fix the problem, you can report it swiftly.
- Every student is different and so are the teams that work in our properties. Dont leave your personality at the door and please bring your whole self to work its this you we want to see every day.
DO
- Adopt a consistent and unrelenting approach to ensuring that your property is safe, through accurate and detailed compliance checks and swift reporting of non-compliance.
- Have a keen eye for anything that needs repairing or replacing, from painting to putting up shelves, unblocking drains to stopping leaks.
- Develop a keen understanding of planned preventative maintenance at your property and become your sites go-to for PPM queries.
- Youll be happy to get your hands dirty by managing your propertys bin store area and taking the lead to ensure contaminated waste is correctly disposed of.
LEARN
- Get off to the Best Start Ever and learn the Student Roost way of doing things. We never walk past a problem and you will take pride in the day-to-day maintenance of the property, with a strong focus on customer service, attention to detail and a respectful approach that comes with working in someones home.
- Understand that safety and welfare are never overlooked so you must be able to use all equipment safely and efficiently, as well as escort, monitor and assist the quality of work of contracted landscapers and specialist engineers attending site
- Be your buildings maintenance expert, learning the quirks that make your site unique and the areas of your property that require additional care.
COLLABORATE
- Work closely with the site manager and assistant manager to ensure any maintenance issues that require a third-party contractor are raised and reported and that planned preventative maintenance is carried out in line with the appropriate timescales.
- Our value Be Bold, Be Heard instils an open culture where we want to hear new ideas and how we can implement solutions to improve.
The us part
So you know what were looking for, but what are you looking for from your next employer? Sure, Student Roost has a portfolio of purpose-built Student Accommodation properties across the UK but more than that, Student Roost is its people.
While we strive to put our residents first, our people also include those at the heart of what we do: the property teams, Night Owls, support staff, HQ teams and more who help to keep ours a 24/7/365-day home away from home for everyone who chooses to live with us. We ask that you seek to make a difference every day you show up, and in return well show up for you by rewarding whats right, supporting you in your career growth and aspirations, and championing the unique qualities and ideas that only you can bring to the business.
Simply put: you do you, so we grow together.
Psst… there are some challenges too
There is a lot of statutory compliance jobs with this role, to make sure we are keeping our residents safe, so sometimes it might feel a little repetitive.
Summer turn can be challenging and fun in equal measure. This is when we are repairing and preparing rooms for our new residents. This might mean working more hours than usual, but dont worry theres overtime pay.
Spoilers please!
Its going to be an exciting journey so we thought wed give you some insight into what you can expect to do and learn in the first six months of your role.
Within…
1 month You will start to understand the culture and values of Student Roost. You will know your team members and have a good idea of the daily and weekly compliance checks. You will have had a bash at some minor repairs and be getting to grips with our maintenance logging app.
3 months You will have started getting through the weekly PPM checks with ease and build some familiarity with monthly PPM checks. You are a bin store hero and can spot a contaminated bin at great distance. You liaise with the site manager(s) to ensure any maintenance that you cant complete is logged with a third-party contractor and are confidently undertaking minor repairs such as unblocking drains and re-programming door locks.
6 months You will be well underway to being settled, comfortable with all areas of PPM and day-to-day maintenance. You can triage incoming jobs through the maintenance reporting app and assess which jobs remain internal. You liaise with the site managers on ordering the stock you need to carry out your job and carry out audits of your stock when required. You are happy to escort external contractors around site and assess the quality of their work.
