Address
Form of work
SalaryNorthampton
UK Carrier Manager
Full Time Permanent
Our client is on the cutting edge of fulfilment shipping over 1 million individual orders from their site in Northamptonshire and they are currently looking to recruit a Carrier Manager to support their continued growth
You will be responsible for working closely with their site and distribution partners to ensure cost effective efficient accurate delivery of their orders
On a day to day basis as our clients Carrier Manager you will:
Lead daily and weekly performance and proactively manage you Carrier s performance through KPI analysis, cost control and strategic thinking to ensure you are maximising carrier performance and securing SLA requirements.
Hold regular review sessions with carriers providing performance feedback and driving efficiencies and improvement for the operations team.
Report all exceptions i.e. late collection /delivery - Communication to Customer release and follow up teams.
Work closely with other areas of the account to secure best practice initiatives and deliver into the UK operation while delivering on transformation plans and maximising digitalisation across the carrier network.
Investigate, manage and resolve any incident and potential claims from the customer that involves 3rd party carriers.
Successful candidates for this Carrier Managers position must have previously worked within in a similar role ideally with experience of working with a fulfilment centre environment. You will also have a full understanding of pricing structures having previously work closely with UK parcel delivery companies. Some EU travel will be required sporadically to meet with other delivery centres.
Ideal candidates will also have a full understanding of end to end Supply Chain and the impact of any service level failures and cost penalties associated with them as well as having worked with Multiple Carriers within a fast-paced environment.
If you are interested in this position, please apply online with your CV.
Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion
