- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience identifying and resolving complex issues
- Experience in analyzing data to drive decisions
- Experience using data and metrics to determine and drive improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Bachelor's degree
Key job responsibilities
Your team's responsibilities:
- Continuous Improvement Management with carriers
- Partner with teams to advise on and manage operational challenges
- Support the planning and organisation of complex projects
- Support Contract management and contract compliance for existing and new routes/carrier
- Recommend Line Haul carrier allocation to routes/replacements (based on optimum of cost and performance)
- Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
- Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon’s line haul network
A day in the life
Being a Carrier Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects.
As a Carrier Manager, you’ll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. Having so much variety in your role means you’ll be able to learn something new every day.
This role is based at one of our European headquarters. There may be flexibility to choose your location or work remotely on occasion.
About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience building processes, project management, and schedules
- Experience in supply chain
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).