Company

HandelsbankenSee more

addressAddressManchester, Greater Manchester
type Form of workFixed Term - Full Time
salary SalaryCompetitive
CategoryCustomer Service

Job description

Job Introduction

This is an exciting opportunity within a a department that has been set up to conduct Customer Due Diligence (CDD) for all new to bank customers, perform ongoing monitoring of customers and trigger events and manage the exit of customers who are no longer within the Bank’s risk tolerance.  The overall aim is to ensure compliance with legislative and regulatory best practice, for the UK operations of the bank.
This role is a six month secondment to support in managing the day to day activities of the Close Care Team, including line management responsibilities, working closely with the wider Financial Crime teams in the Bank inclusive of the MLRO and Second Line of Defence.

Main Responsibilities 
  • Keep up to date with and develop a broad knowledge of upcoming changes in regulations, internal policies and latest developments in financial crime learning
  • Manage the day to day activities including work flow management within the required SLAs
  • Ensure the team is fully resourced and equipped to handle workflow at all times
  • Act as a  point of escalation for the Officers for any queries relating to the work flow, process and procedures and any risks and issues that have been identified
  • Conduct performance reviews and provide regular timely feedback on performance
  • Embed the Handelsbanken culture and develop a high performing team culture through regular communication, coaching and team building
  • Provide relevant, accurate and timely MI in a format which is clear and engaging
  • Be proactive and collaborative to make relevant changes to policies, procedures and working practices
  • Actively promotes and ensures adherence to the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring timely and appropriate escalation of concerns to relevant senior stakeholders

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

The successful candidate will possess a strong technical ability in respect of AML Operations, excellent interpersonal skills and the ability to adapt to fast pace changing circumstances in order to ensure a smooth efficient operation. Accuracy and a methodical approach are essential. 
  • Strong AML/KYC Financial Services Industry experience gained in an Operational KYC/AML Team, particularly in relation to the Periodic Review process.
  • A demonstrable understanding of corporate structures and the ability to advise on KYC/CDD requirements both for direct clients and related/associated parties, including the ability to carry out risk assessments and recommendations.
  • An understanding of QC and QA requirements and delivery of QC and QA reviews of KYC standards to include production and presentation of related Management Information.
  • Self-motivated and results focused.  Flexible, adaptable and responds effectively to changing business needs
  • Excellent communication and influencing skills.  Effective problem solver and solution orientated
  • Excellent time management skills and able to prioritise workloads to meet agreed deadlines

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. 

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. 

 

Check our Handelsbanken website for further information

 

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.  

 

What is in it for you?

  • We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development. 
  • Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
  • A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview. 

There will be a two stage interview process.

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk. 

 

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.


#LI-RG1
Apply
Refer code: 2541147. Handelsbanken - The previous day - 2024-01-17 23:17

Handelsbanken

Manchester, Greater Manchester

Share jobs with friends

Related jobs

Cdd Team Lead - Close Care Team. (6 Month Ftc)

Engineering Team Lead

Io Associates

£52000 - £55000 per annum

Manchester, Greater Manchester

2 days ago - seen

Development Team Lead

Socium Recruitment

Competitive

Manchester, Greater Manchester

4 days ago - seen

Dev Team Lead (£85k benefits)

Ecom Manchester

£85,000

Manchester, Greater Manchester

4 days ago - seen

Software Team Lead

Roke

Manchester, Greater Manchester

2 weeks ago - seen

New Partner Experience Team Lead

Deliveroo

Manchester, Greater Manchester

4 weeks ago - seen

Call Handler Team Lead

The Portfolio Group

£26,500 - £27,500 Annual

Manchester, Greater Manchester

3 months ago - seen

People Manager/ Operational Team Lead

Douglas Scott Legal Recruitment

Salary negotiable based on experience

Manchester, Greater Manchester

3 months ago - seen

Team Lead - Autism

Pennine Care Nhs Foundation Trust

£43,742 - £50,056 a year

Bury, Greater Manchester

3 months ago - seen

Team Lead – Tactical Threat Intelligence

Ncc Group

Manchester, Greater Manchester

3 months ago - seen

Design Team Lead (Packaging)

Carlton Packaging

Competitive

Bedford, Greater Manchester

4 months ago - seen

New Partner Experience Team Lead - Flemish Speaking

Deliveroo

Manchester, Greater Manchester

4 months ago - seen

Global Securities Operations, Team Lead

The Bank Of New York Mellon Corporation

Manchester, Greater Manchester

4 months ago - seen

Neighbourhood Team Lead - Housing Compliance and Enforcement

Manchester City Council

£39,186 - £43,421 (Bar at £42,403)

Greater Manchester, England

4 months ago - seen

Data Analytics Team Lead

Manchester Metropolitan University

Manchester, Greater Manchester

4 months ago - seen

Cloud Operations Technical Team Lead

Manchester Metropolitan University

Manchester, Greater Manchester

4 months ago - seen

Asset Data Team Lead

Networx Recruitment

£35,000

Manchester, Greater Manchester

4 months ago - seen

RTR Team Lead

Inizio

Manchester, Greater Manchester

4 months ago - seen

Contact Centre Team Lead

Sms Plc

£27,000 per year

Bolton, Greater Manchester

5 months ago - seen