AddressPosition: Central Operations Data Administrator
Location: Chesterfield, S41 7SL (Office-Based)
Reporting to: Central Operations Lead
Overview
We are seeking a dedicated and detail-oriented team member to join our Central Operations Team. The ideal candidate will play a critical role in supporting the efficient running of our business by collating data, supplying operational colleagues with essential information and data, and ensuring the meticulous administration of our process policies and procedures. This role is pivotal in producing reports, managing call logs, and maintaining proficiency in internal systems such as Nourish and Sonar.
Key Responsibilities
- Data Management Efficiently collate and supply data and information to operational colleagues to support business activities.
- Report Generation Produce accurate and timely reports that contribute to the strategic analysis and decision-making processes.
- Call Log Management: Manage call logs, ensuring all communications are recorded and followed up on as necessary.
- System Updates and Maintenance: Maintain up-to-date knowledge and expertise in internal systems, including Nourish and Sonar, ensuring all data is accurately updated and managed.
- Meeting Participation: Actively take part in meetings, contributing to discussions and following up on actions and tasks derived from project meetings.
- Process Administration: Administer process policies and procedures, ensuring all operations adhere to established standards and regulations.
- Project Management Assistance: Provide support in project management tasks, applying organizational and coordination skills to advance project objectives.
Qualifications
- Experience: Previous experience in data collation, administration, and report production is essential. Some project management and social care experience would be an advantage.
- Technical Skills: Must be highly competent in Microsoft Office Suite (Excel, Word, and PowerPoint).
- Communication Skills: Excellent verbal and written communication skills, with the ability to provide clear and concise information to colleagues and stakeholders.
- Analytical Skills: Strong analytical and problem-solving skills, with a keen eye for detail.
- Teamwork: Ability to work collaboratively within the Central Operations Team and across different departments to achieve business goals.
- Education: A degree in business administration, project management, social care, or a related field is preferred but not essential.
Our Values
Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.
Our colleagues are passionate, kind, and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues.
How we will support you
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.
Your birthday off with pay and there is a £300 refer a friend scheme too.
Industry-leading recognition
- Colleague Lotto – giving everyone the opportunity to win great cash prizes.
- Prize winning Scratchcards aligned with values in action!
- We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
- Loyalty Scheme recognising colleagues at work anniversaries.
Social Wellbeing
- Award-winning App for news and info.
- Internal social media.
- Team communities.
Financial Wellbeing
- Discounts include high street, supermarkets, flash sales, gym memberships and more.
- Blue Light discount programme, funded by us.
- Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
- Government mileage rates if you need to travel.
Emotional Wellbeing
- Free wellbeing App.
- Practical advice covering things like consumer rights, anxiety, childcare and more.
Training and development to reach your potential.
5 more reasons to work with Ivolve.
1. Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.
2. There’s a great energy across the business and a strong sense of teamwork.
3. Very few jobs have such an impact on people’s lives – we bring joy to people every day.
4. We have a proud history, we’re a big organisation of over 3,600 colleagues supporting over 1,100 people.
5. We build and nourish relationships with the people we support.
INDTA
