Centre Manager

Are you a “people person”?

Do you enjoy being “out and about” in the community?

Do you want to make a real difference to the lives of others?

This could be the perfect job for you.

We are seeking a highly motivated, enthusiastic and compassionate individual who shares our values to join Weston Park Cancer Charity’s busy charity team.

This role will lead our volunteering activity across our fundraising and services. It will build on the amazing contributions our existing volunteers make to the lives of people affected by cancer in our region, ensuring they are supported and recognised, while building our future strategy to develop our volunteering programme.

Our Volunteer Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. Are you the type of person who loves to engage and motivate people, who can develop new plans and see them through, who likes to be ‘out and about’ within the community and at events? If you are interested in working within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

What you do

Main purpose of post

This role will lead our volunteering activity across our fundraising and services.  It will build on the amazing contributions our existing volunteers make to the lives of people affected by cancer in our region, ensuring they are supported and recognised, while building our future strategy to develop our volunteering programme.  At its heart will always be our commitment to making sure volunteers feel valued and appreciated.

You will report to the Deputy CEO and work alongside our Fundraising and Services team to ensure effective development and implement of an annual volunteering programme covering South Yorkshire, Bassetlaw and North Derbyshire.  You will collaborate with our marketing team to ensure volunteering for the charity is promoted and we show the impact volunteers make. 

This is the perfect role for anyone who loves to engage and motivate people, who can develop new plans and see them through, who likes to be ‘out and about’ within the community and at events, and who understands that no two days are the same, as such, some out of hours, evening and weekend work should be expected, for which an excellent time off in lieu benefit will be applied in return.

Key Responsibilities

·        Contribute to development of the volunteering strategy by collaborating with colleagues to identify volunteering needs and working with the Deputy CEO to produce the strategy.

·        Develop and implement the annual volunteering plan to support our fundraising activity and delivery of our support services for people affected by cancer.

·        Ensure the charity provides a high-quality experience for volunteers, regularly seeking volunteer feedback and undertake evaluation to make improvements.

·        Lead the recruitment, selection, onboarding and training of volunteers.

·        Manage the day-to-day volunteer activity programme, coordinating volunteer participation in fundraising events and regional fundraising activity.  Work alongside our services team on volunteer involvement in providing services.

·        Supervise volunteers and provide effective support and guidance.

·        Develop and deliver a volunteer recognition programme including ‘thank you’ events.

·        Lead on development and implementation of volunteer policies and procedures, using national best practice and regulatory guidance (e.g. Safeguarding).

·        Ensure volunteer data and files are maintained.

·        Ensure our volunteer programme reflects the charity’s commitment to Equality, Diversity and Inclusion.

·        Work closely with our marketing team to ensure we promote volunteering opportunities and show the amazing impact volunteers make to people affected by cancer.

·        Lead the volunteering team, providing effective line management and development.

·        Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.

·        Ability and willingness to travel throughout the region to attend charity fundraising events and support volunteers who are involved in community transport and outreach services.

·        Able to work flexibly, including working in the evenings and at weekends.

General Responsibilities:

Every employee is required to:

•       Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

•       Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

•       Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.

•       Respect the confidentiality and privacy of donors, guests and staff at all times.

•       Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Volunteer Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.  

About you:

·        You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team

·        You will have excellent communication skills (both written and oral)

·        Able to manage your own workload and priorities to agreed deadlines

·        Participate in and contribute to team meetings

·        Co-operate and liaise with colleagues, working in a professional manner at all times

·        Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

·        Support and encourage harmonious internal and external working relationships

·        Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across     the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

·        27 days (plus bank holidays) annual leave

·        Option to purchase additional five working days per year

·        Westfield Health level 4 coverage

·        12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

·        Up to 2 weeks full paternity pay

·        NHS benefits

·        Hybrid working

·        A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

·        Death in service cover