AddressCompany description
The RSPCA Sheffield is a large, self-funding, animal rescue charity, which is affiliated with national RSPCA. Our mission is to ensure animals have a good life by caring for those in need, by advocating on behalf of the animals and by inspiring everyone to treat them with compassion and respect.
The RSPCA Sheffield Rescue Centre is a driving force for animal welfare. We set the standards for compassionate high-quality provisions of impactful animal welfare and people services, delivered through innovation and strong partnership and collaboration. We are a small team, who work hard, providing for the animals in our care, support for the public, stakeholders and our donators for our city-based charity shops and online sales.
RSPCA Sheffield Rescue Centre has an exciting opportunity for you to help raise vital funds and awareness to all Customers in our Retail Charity Shops in the City of Sheffield. All of our charity shops raise vital funds to support the welfare, rehabilitation, and care required to enable us to rehome animals.
Role and Responsibilities
- To manage shop staff, volunteers, and other personnel, cascading information as required and working collaboratively to ensure targets and objectives are successfully met
- Present an excellent image of the Sheffield RSPCA at all times
- Ensuring the organisation's policies, procedures, and safeguards are adhered to at all times
- Deliver and maintain exceptional retail standards including visual merchandising, customer service, stock generation, range selection, and effective pricing
- Maintaining a customer focussed shop and engaging with the local community
- To increase donations and gift aid
- Working on the shop floor, you will be the first point of contact for our customers
- Ensuring that the building and shop equipment are appropriately maintained at all times
- Operating the till, and cash/card handling
- Be a strong communicator - delivering excellent customer service and enjoy meeting many different people
- Ability to lead and inspire colleagues
- To carry out staff 1:1’s and appraisals
- Experience of a customer facing role, managing staff and achieving results from developing and supporting others
- A ‘can do’ attitude with a confident approach to problem-solving and making decisions
- Sorting, moving and dealing with second-hand charitable stock donations
- This role will involve extensive cleaning duties across the site to maintaining a clean and professional safe working area
- To abide by health and safety working rules and guidelines
- An ability to drive is desirable
- Supporting with the running of events
- This role will involve some weekend and evening work
- Cover online sales and other shops when required
- Any other duties commensurate with the role
- A DBS will be required at own cost
Pay increase due April 2024
Job Type: Part-time
Salary: £10.50 per hour
Benefits:
- Company pension
Experience:
- Retail management: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 31/03/2024
Reference ID: RMS80SD
