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Form of work
SalaryJob summary
The Centre for Higher Education Research and Scholarship (CHERS) provides a focus for pedagogic research and scholarship at Imperial College London. It incorporates the Educational Development Unit, which provides a broad spectrum provision that supports the educational development of all who teach Imperial students, and is home to our academic programmes and PhD students undertaking pedagogic research. The Centre Manager is integral to the work of CHERS and liaises with the Director and senior management team to coordinate the work of the Centre, taking both a strategic and operational role in day-to-day and long-term direction.
You will oversee all organisational and administrative systems within the Centre, ensuring effective delivery of the group’s core provision, including the academic programme and range of workshops. You will provide line management and development support to the Centre’s administrative team and take a lead on matters relating to HR, safety, data protection and risk management for the department. Working closely with the Director of CHERS and the senior management team, you will take a lead on the Centre’s financial management and contribute to its strategic development.
Duties and responsibilities
As Centre Manager you will be responsible for the overall management of CHERS, working with senior management to ensure the smooth running of the centre. Your key duties will include:
- Taking an active role in strategic planning development as well as day-to-day decision making, organisation and operational management.
- Liaising with other College departments including HR, Finance, Registry, Estates, ICT etc. to ensure CHERS operates effectively with robust organisational and administrative processes in place.
- Overseeing the management and smooth delivery of the EDU’s suite of stand-alone workshops, academic programmes, and College-wide networks and events.
- Ensuring good practice in relation to College HR policy and procedure is followed and act as an information/advice/escalation point for CHERS
- Providing effective line management for the support team, working with each team member to plan work, implement new ideas and best support the strategic and operational aims of CHERS
- Taking responsibility for the CHERS day-to-day financial management and administration of a number of budgets, and manage Centre resources and appropriate procurement of products and services.
- Liaising with the Director and senior management team to prepare the CHERS annual planning round submission, provide budget forecasts and other financial reports as required.
Essential requirements
- Educated to degree level or equivalent professional experience.
- Experience in managing a complex administration and support function, ideally within a ‘customer-focused’ higher education learning environment
- Evidence of successfully managing an academic programme
- Experience of financial management including planning and monitoring of budgets
- Proven ability to independently manage own workload and use initiative to develop appropriate new work practices and projects
- Proven ability to problem-solve in a wide range of areas and use initiative to independently resolve difficulties
- Computer literate with excellent Microsoft Word, Excel, and Outlook skills and ability to learn new computer applications and systems
- Well-developed communication and interpersonal skills
- Ability to liaise sensitively, assertively and diplomatically with staff across College, including those in senior positions
- Ability to perform effectively under pressure with good personal organisation, prioritisation and time management skills and the ability to respond to changing and at times conflicting priorities
Further information
This is a full-time, fixed-term contract to provide Maternity Cover until September 2025.
Should you have any queries about the role, please contact Ruth Stannard, Centre Manager: [email protected]
Hybrid working may be considered for this role. Staff working in roles that are suitable for hybrid working will normally be expected to work 60% of their time onsite. The opportunity for hybrid working will be discussed at interview.
More information is available on the following web page: Work Location Framework | Administration and support services | Imperial College London
