Ceremony Officer Team Leaders 2 X Part Time Available

About the role

We have an exciting opportunity for 2 Part Time (22.5 hrs) highly skilled and self-motivated line managers to join the Cambridgeshire Registration Service as Ceremony Officer Team Leader(s). Days and hours are negotiable but a rota of providing on-call support at weekends, working out of an office during the summer is also necessary.

The Service provides core statutory services for the official recording of key events (birth and death registrations, legal notices, marriage ceremonies, civil partnerships, citizenship ceremonies) and provision of copy certificates, in addition to non-statutory, income generating services such as naming and renewal of vows ceremonies. It is proactive, ambitious and strives to remain at the forefront of service delivery nationwide.

We are looking for enthusiastic, customer-focused people that are able to use their own initiative (within the legal framework) and can motivate a large team to constantly deliver a quality service to our customers.

Applications close 17th March shortlisting will take place 18th March and Initial interviews will take place via Teams on 20th/21st March

If you have any questions please contact Claire Norman (claire.norman@cambridgeshire.gov.uk), Ceremony Operations Manager for an informal discussion - after you have read all attached documents.  

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities

What will you be doing?

In partnership with the other Ceremony Officer Team Leader you will be responsible for :-

• The motivation, performance management and line management of Ceremony Officers
• Providing management cover and on call duties on a rota basis – this includes a shift pattern (Mon to Fri/Tues to Sat) throughout the whole peak season
• Ensuring appropriate staffing for the delivery and registration of all ceremonies,  including short notice cover and out of hour cover requirements
• Maintaining, delivering and monitoring technical expertise with a thorough understanding of statutory and non-statutory service ceremonies
• Building and maintaining good working relationships with stakeholders including customers, venues, clergy, service providers and others and provide support wherever required.
• Training, monitoring and developing Ceremony Officers to an agreed standard of excellence with regard to individual behaviours and high levels of customer service.
• Helping to develop and promote new ideas and strategies within the Ceremonies team

About you

Registration experience would be beneficial (although full training and support will be provided to help the successful candidate achieve the high level of technical expertise required, so not essential).

You will be required to work anywhere in the County based on operational needs, so will need the ability to travel (including to our 79 Approved Venues).

In return the Council offers a variety of benefits including Local Government Pension Scheme, a generous annual leave allowance, comprehensive employee discounts scheme, relevant travel expenses, Employee Assistance Programme (access to free support 24 hours a day) as well as opportunities for learning and development.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible working
• Flexible Bank Holidays
• A comprehensive wellbeing package
• Our Cambs Rewards employee discounts
• A comprehensive pension scheme.
• IDEAL staff equality, diversity and inclusion network.
• Camweb our staff intranet helping to keep you informed
• An employee recognition scheme

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off.   We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.  We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. 

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Attached documents

• Job Description