Change Policy Controls Assessment Manager

End Date
Friday 17 May 2024
Salary Range
£62,874 - £69,860
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
We're looking for a Change Policy Controls Assessment Manager who'll provide insightful, high-quality analysis and evaluation of the Operational Risk and control environment in alignment with the Group’s Enterprise Risk Management Framework (ERMF). They'll work with the Change Policy and Execution Risk specialist leadership to support the design and implementation of risk policies, appetite, control objectives and delivery of the risk oversight plan.
Job Description
JOB TITLE: Change Policy Controls Assessment Manager
LOCATION(S): Birmingham, Bristol, Edinburgh, Leeds, Halifax, Chester & Manchester.
SALARY: £62,000 to £75,000
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.
We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for the risks that they face!

About this opportunity:
We're looking for a Change Policy Controls Assessment Manager who'll provide insightful, high-quality analysis and evaluation of the Operational Risk and control environment in alignment with the Group’s Enterprise Risk Management Framework (ERMF). They'll work with the Change Policy and Execution Risk specialist leadership to support the design and implementation of risk policies, appetite, control objectives and delivery of the risk oversight plan.

What will you be doing:

• Work with Risk and Control owner teams to provide Operational Risk support and help deliver against aligned customer, business and strategic outcomes.
• Analyse and assess the Change Operational Risk and control environment using a wide range of sources to support the design and implementation of risk policies and appetite.
• Engage and oversight Platform Change Functions to validate how they are embedding controls through a qualitative and quantitive approach
• Support the engagement Plans with Business Units, Control Offices, Change Platforms and Audit, including proportional reporting into governance committees
• Support the development of a Group-wide, proactive trigger and data driven monitoring of Change Execution risks and controls, working effectively with Business Unit control offices
• Provide support, advice, and guidance to the Business on the identification, assessment, and management of Change Execution Risks
• Supports control owners and specialists to implement control measures that are designed to achieve the control objectives. Regularly monitors and validates the effectiveness of the design of control measures to ensure they are achieving the control objectives.
• Assists in the management of actions on Operational Risk events and breaches following Risk & Control Self-Assessment (RCSA). Identifies issues and then suggests and implements improvements to control environment with guidance from senior colleagues.

Why Lloyds Banking Group?
Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you’ll find them all here.

What you'll need:

• Detailed knowledge of the key change execution risks facing a financial services group, with a proven ability to assess and manage risk, set policy and manage compliance, design controls, provide assurance and offer counsel balancing risk and reward.
• Experienced in the domain of change, with knowledge across key elements of the Group including the Group's change approach and lifecycle, agile delivery methodology, tooling, requirements and dependency management and outcome focused delivery
• Understands agile methodology and role models ways of working to drive growth mindset, transformation and end to end design thinking.
• Has a good understanding of the latest Operational Risk frameworks and technology being used across financial and non-financial services to enable them to play a key role in a specialist risk centre of excellence.
• Experience of supporting group-level policy and setting risk-appetite, and able to set control objectives and performance indicators.
• Ability to understand and assimilate different sources of data and complex information to support with effective problem solving that leads to relevant conclusions and recommendations. Leverages strong analytical skills to assess Operational Risk control environment effectiveness using a wide range of information and sources to identify potential impacts on the business.
• Experience in leading the production of timely and accurate reporting to support the monitoring of risk policies and appetite.
• Ability to concisely communicate to multiple stakeholders in both written and verbal form

About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people?
Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.