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SalaryKelly Group is currently looking to recruit the very best talent and have a unique opportunity for an experienced Civils Manager to join our expanding team.
Responsibilities:
- To effectively manage civils teams; providing first-line support to both technicians and customer base; ensuring work is completed in a timely and professional manner - exceeding both client and customer expectations; liaising with various departmental associates to achieve customer satisfaction and installation completion.
- To develop civils teams through effective performance management measures; to create and nurture team motivation; to provide support and assistance - identifying development and technical training requirements as required; ensuring team and personal improvement and competence; coaching, mentoring, and disciplining.
- Compliance with Health and Safety and Environmental legislation and procedures.
- Maintain Quality of work in accordance with SLA and KPI
- Internal and external customer relationships are maintained in a professional and supportive manner.
- Reports are provided accurately and on time.
You will have the following qualifications and be able to prove experience and competence:
- Must hold a full UK driving licence for at least 12 months with no more than 6 points on your licence.
- Hold a valid NRSWA full Supervisor Street works card, units 10 to 16.
- Have extensive working knowledge and supervisory experience on the Openreach Civils network and FTTH network.
- Have experience of working and building relationships with Local Authorities.
- Experienced in using Microsoft Office Products
- Ability to analyse problems and offer solutions.
- Self-motivated and flexible and have the drive to achieve the company and client’s targets.
- Excellent written and verbal communication skills
- Risk assessment and hazard identification and a strong focus on Health and Safety, Quality and Environmental practices.
What’s on offer for successful candidates?
- Competitive PAYE Salary
- 20 days’ holiday plus statutory bank holidays
- Company Pension scheme
- Cycle to work scheme
- Excellent career progression opportunities
About Kelly Group:
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally.
Working across several industries including telecommunications, rail, metro, highways and fleet, Kelly Group operate nationally with 40+ operational centres and deliver a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group deliver a ‘one-stop solution’ to meet the needs of our clients and delight their customers.
As a service provider, our workforce is our extended family, which is why we invest in their safety, training, careers, welfare, vehicles and tools they need to deliver excellence. With a workforce of circa 3500, 40+ national operational centres, 4 training hubs and a fleet of over 2500 vehicles, Kelly Group are committed to developing an excellent team, a fair culture and a safe working environment.
