Claims Analytics Analyst

Job Description:

Claims Analytics Analyst

Hybrid working with up to 4 days per week working from home

Staines or Angel Court, London

Permanent

£50K-£54K per annum

Full time 37. 5 hours per week

We consider all types of flexibility, including locations, hours and working patterns.

Bupa is an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Here you'll be welcomed. We chion diversity and we understand the importance of our people representing the communities and customers we serve.

We always go the extra mile by giving our customers fast access to treatment and helping them get the specialist support they need. At Bupa, you'll be a part of a fun, social environment as well as making a huge difference for our customers. Expect solid benefits and opportunities to grow.

The Actuarial team shapes the future of our company. With colleagues covering pricing, reserving, modelling and much more they help future proof our business, all the while keeping our customers at the heart of every decision.

The Claims Analytics Analyst is responsible for managing data and dashboards, identifying underlying trends within our insurance data using a range of statistical model and software. The key focus of the role is to understand the cost of claims, supporting inflation recommendations for our business units.

These will be used to inform our pricing proposition and planning considerations. In order to achieve this, the analyst will connect with a variety of internal and external stakeholders, including teams across Data, IT, Actuarial, Pricing, Finance and Healthcare Management.

Responsibilities and activities will vary depending on evolving strategy and priorities within the business but will include the following types of tasks:

• Analysis of the historical performance of claim, premium and customer volume trends.

• Analysis of detailed data spanning a global business comprised of many different products aimed at meeting specific customer needs.

• Carrying out analysis and investigations of an actuarial nature, covering topics such as changing risk mix, impact of inflation, customer behaviour, forecasting and development of financial scenarios.

• In all of this work there will be a clear focus on treating customers fairly and ensuring good outcomes for them by ensuring that business risk is well understood and communicated to decision makers.

A typical day will involve extracting, refining and enriching data, building and running models using advanced analytical techniques, interpreting results and providing insight and recommendations. Work will be documented in line with the Technical Actuarial Standards and you'll contribute to the drafting of reports and presentations for consumption by senior stakeholders.

You will work closely with colleagues in other teams such as Finance, Actuarial Pricing, Reserving, Clinical Policy and Healthcare Analytics on a range of projects and initiatives.

The role holder is expected to have the following experience and qualifications:

• 4-8 passes/exemptions towards the FIA/FFA qualification (or equivalent).

• Experience in reserving, analytics and modelling in general insurance or health markets.

• Theoretical or practical knowledge of some of the following types of models: Generalised Linear Modelling or machine learning; time series models; outstanding claims estimation;

• Strong numerical and analytical skills demonstrated through previous experience.

• Strong communication skills, including the ability to present technical information and ensure it is understood by various stakeholders.

• Office skills including Excel, Word, and PowerPoint.

• Experience with SAS, R, Python, SQL and PowerBI would be an advantage.

A passion for learning, self development and problem solving is vital.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance programme
• Workplace pension
• Online discounts covering your everyday shopping, entertainment, eating out and more.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we chion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Finance & Accounting

Locations:

Angel Court, London, Staines - Willow House