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SalaryPredominantly located in London, specialises in providing innovative insurance solutions and risk management services to organizations in the real estate and construction sectors.
To assist clients in validating, preparing, and advancing large and intricate claims.
Key Responsibilities
- Manage large and intricate claims for clients, showcasing the value of Lockton's Claims Consultancy services.
- Maintain client satisfaction throughout the claims process.
- Provide immediate support to clients following a loss occurrence.
- Gather information from clients/stakeholders, assess their losses, and present them to loss adjusters.
- Obtain client agreement to earn fees for claim preparation.
- Assist the Lockton claims community with technical advice.
- Participate in/lead claims meetings with clients, loss adjusters, and insurers.
- Thoroughly comprehend policy wordings and coverage provided to clients.
- Utilize personal skills and knowledge to mentor other members of the claims team.
- Explore and cultivate alternative revenue streams for claims-related activities.
Competencies
- Profound understanding of commercial property claims.
- Experience with Major & Complex loss
- Advocacy experience
- Preferably, a solid grasp of London Market Real Estate.
- Willingness and capability to continually enhance knowledge through internal and external learning opportunities.
- Effective and professional communication skills, both verbal and written, with clients, loss adjusters, insurers, and colleagues.
- Efficient time management and prioritization to meet deadlines without compromising quality.
- Readiness to travel (within the UK and Europe) as needed.
- Ability to collaborate with and support other team members.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) or similar software applications.
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