Claims Handler

Claims Handler 

Working closely with your colleagues on the Claims Team and the wider business, you'll play an integral role providing regular reporting to the Management team.

The role of Insurance Claims Handler is a fantastic opportunity for anyone who is looking to take the next step forward in their current role, or for an individual experienced in a financial or regulatory environment who is looking for more autonomy and challenge in their day-to-day job.

Working for a well-established local firm, you will be afforded the opportunity to not only be part of the journey, but help in deciding which directions the department goes in.

Responsibilities

• Taking all First Notification of Loss responsibilities – Phone/Email/Post
• Provide input in to process improvement and innovation.
• Willingness to develop an understanding of the basic insurance principles that guide our claims handling decisions.
• Willingness to understand and work within the service standards of the business, consistently hitting agreed productivity targets, whilst taking the time to assist customers who require additional help
• Handle the full assessment of the claim and send the correct responses throughout.
• Accurately record all actions throughout the lifespan of the claim on the claims system.
• Check claims for potential fraud indicators where appropriate.
• Deliver an excellent service to customers, clients and suppliers and handle the decline of claims professionally.

What we're looking for

• Ability to manage workload and prioritize.
• An understanding of industry standards and protocols
• Great communication skills
• Confident and able to work well within a team
• Methodical and organized
• Able to handle a high level of autonomy of both time management and accountability
• Work to SLA’s and help manage those with other colleagues
• Happy to get involved with the team and look to assist with changes in process where you have identified improvements can be made

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Work from home

Apply today and a member of the team will arrange a call to discuss further!