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Form of workClaims Technology Manager / Platform Lead
- Global insurance company with UK offices in London and Birmingham
- Salary up to £110,000 plus benefits including 20% bonus and 10% pension contribution
A leading Lloyds insurer is looking for an experienced Claims IT Manager. This role will involve remote/hybrid working with the requirement of travelling to London or Birmingham offices as required. This role will manage the day to day claims technology, systems and functionality.
Day to day duties will include:
- Leading claims IT teams in driving innovation and enhancing operational efficiency
- Managing existing systems to ITIL standards
- Ensuring technology systems are functioning effectively
- Delivering Agile change projects and enhancements
- Supporting the planning of roadmaps and change
- Managing both internal and external stakeholders globally
- Identify process improvements
- Create and manage enhancements backlog
- Manage platform incident management
- Implement governance frameworks, policies and procedures
To be considered you will need to have the following skills/experience:
- Strong insurance claims knowledge (Guidewire preferred) and claims technology and processes
- Proven experience across vendor/supplier management
- Expertise in claims technology delivery
- Incident resolution
- Team management and process improvement
- Strong Agile experience
