Claims Technical Lead

The Claims Management Value Stream involves the handling and processing of insurance claims. It includes activities like claims intake, investigation, evaluation, settlement, and payment. Efficient claims management is crucial for customer satisfaction and operational effectiveness.

As the Technology Lead and Claims Domain Architect, you will be responsible for designing the software architecture of the claims domain and managing the quality of technology delivery of our development teams through ensuring the use and implementation of technology best practices, standards, patterns, and reference architectures. You will supervise and assist with the design and development of domain-level roadmaps and evolve the architecture strategy for the Claims division to enable their future strategy.

Your technical expertise, strategic vision, and leadership skills will be instrumental in driving innovation, enhancing operational efficiency, and maintaining the highest standards of information security and integrity. You will collaborate with various business, operations, and technology stakeholders to ensure the efficient and effective utilization of technology to enable seamless claims processing and optimal customer experience. This role requires a deep understanding of the insurance industry, as well as expertise in claims technology delivery, support and maintenance.

• Provide strategic guidance and Technical Leadership in the development and implementation of technology solutions related to specialty insurance claims processing.
• Collaborate with cross-functional teams to define technology roadmaps aligned with business goals and objectives.

• Lead and inspire a team of developers and technical professionals, fostering a culture of innovation, collaboration, and excellence.

• Stay up to date on emerging technologies, industry trends and competitor activity, providing thought leadership, insight into a vision of the possible, recommending and driving adoption of relevant advancements.
• Design and architect scalable, secure, and robust systems that meet the unique requirements of specialty insurance claims processes.
• Develop and maintain a comprehensive understanding of the existing technology landscape, identifying opportunities for improvement and optimization.

• Foster strong relationships with internal and external partners, ensuring alignment between technology and business strategies.

• Manage and enhance software/data architecture best practices, standards, patterns, and reference architectures.
• Supervise and assist with the design and development of domain-level roadmaps.
• Evolve the architecture strategy for the COO Infrastructure.
• Collaborate with business, operations, and technology stakeholders to ensure the efficient and effective utilization of technology.
• Drive innovation, enhance operational efficiency, and maintain the highest standards of information security and integrity.

• Engage with 3rd party suppliers including software vendors, ensuring that changes delivered are in line with standards
• Collaborate with the IT infrastructure team to ensure a robust and secure IT infrastructure that supports claims processing activities.
• Implement and maintain appropriate IT governance frameworks, policies, and procedures related to claims systems.
• Ensure the confidentiality, integrity, and availability of claims data and systems through the implementation of robust security measures and compliance with relevant regulations (e.g., data protection, privacy laws).

• Natural relationship builder and team player
• High energy, and a personal drive and passion that shines through
• Ability to influence, inform and successfully manage senior stakeholders
• Excellent written and verbal communication skills.
• Ability to distil complex information into simple and understandable language.
• Ability to contribute to creating product/program/project vision, roadmap, and content presentations
• Ability to find competitive advantage through the innovative use of new technologies to resolve business challenges, improve operational efficiency and enable business strategy
• Ability to work at pace and meet challenging timelines
• Ability to think systemically and to connect strategically complex pieces of work both current and into the future

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Proven experience (10+ years) in a technology leadership or domain architecture role within the insurance industry.
• In-depth knowledge of specialty insurance claims processes and technologies.
• Strong expertise in system architecture, design patterns, and software development methodologies.
• Excellent communication and interpersonal skills with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strong leadership and management skills, with the ability to guide and mentor a team of technology professionals
• A deep understanding of the insurance claims process and related systems, in particular Guidewire, Appian and ECF Writeback
• The ability to stay up-to-date with industry trends and developments, and incorporate new technologies and approaches as appropriate.
• Ability to lead and manage an outsourced development team, fostering a culture of collaboration and innovation.
• Knowledge of claims processing systems, methodologies, and best practices.
• Understanding of data security, privacy, and compliance requirements.
• Awareness and experience with various methodologies and frameworks (e.g. Aglie@Scale, DSDM, SDLC).
• Analytical and problem-solving skills, with the ability to translate business requirements into effective technology solutions.
• Experience managing 3rd party supplier and vendor contracts to measurable outcomes.

The rewards UK:

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, global organization
• Attractive base compensation and discretionary performance related annual bonus
• Private medical insurance coverage for both you and your dependents
• Company paid life assurance and long term disability insurance
• Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
• 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year.
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Up to £550 reimbursement towards home office setup
• Free in-office lunch and monthly lifestyle allowance
• Monthly travel allowance or annual season ticket
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business

The rewards US:

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related annual bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year.
• Up to $700 reimbursement towards home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business

Salary and Rewards for this role will be tailored to the successful individual’s location and experience. For candidates in the US, the expected compensation range for this position is $100,000 -$133,000 per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.

Don’t meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.