Address
Form of work
SalaryOur client, a home claims management specialist, is recruiting for a Claims Technical Surveyor to join their growing surveying team. The Claims Technical Surveyor will have solid experience of assessing damage for building insurance claims to determine whether a claim should be accepted or declined.
This is a home based role with around 2-3 site visits per week covering Scotland. The Claims Technical Surveyor will have around 5 years construction/ building surveying experience.
Key Responsibilities for the Claims Technical Surveyor
- Visit risk addresses and make claim assessments (validity of the claim quantum of the loss) and deliver the decision directly to the Policyholder/Authorised Person
- Evaluate customer building claims (validity and quantum) from Surveyor reports and/or other relevant information (Policy and/or Claims Handling Guidance) and provide a detailed explanation to decline all or part of the claim with clear well communicated reasons
- First stage support to Customer Services on FOS complaints including the writing of reports detailing the technical decision.
- Provide technical support within the Surveying Team on building repairs, methodology and pathology
- Progress and update Buildings Insurance claims including updating reserves, cash settlement payments, contractor instructions and closing claims as required
Key Experience for the Claims Technical Surveyor
- A minimum of 5 years construction/ building Surveying experience, trade background considered
- Estimating/surveying experience within insurance is essential
- Experience of Xactware or other estimating software desirable
Please apply as directed!
