Cleaning Supervisor

JOB TITLE: Depot Fleet Supervisor

LOCATION: JNP/BCV/SSL- London

REPORTING INTO: Senior Contract Manager (SCM)

CONTRACT: TfL Depots Division

PAY RATE: £12.95

ROLE OVERVIEW AND PURPOSE

This position is a (21.00 to 05.00 shift 5 out of 7 nights)– (40 hrs p/w)

Problem solving operational support as directed by Senior Contract Manager (SCM) and/or Senior Operations Manager (SOM). This role will at time cross over from operational support to administrative support with a major focus on staff welfare and engagement being a pivotal part of the role. Supervising teams under instruction and direction of the Senior Contract Manager (SCM).

Resolving FQMS non-compliance, briefing, coaching, and ensuring standardisation across group lines is achieved. This role will involve communication across several stakeholders’ levels.

KEY RESPONSIBILITIES

• To attend to various sites to implement processes and actions based on FQMS (audit platform findings) and method statements.
• Actions, and find solutions for failing FQMS attributes as directed by the SOM.
• Fault analysis and fault resolution, engaging with site-based team members for the practical solutions.
• Supporting team member related administrative work, such as, but not limited to return-to-work meetings, keeping accurate records on internal systems.
• Employee relations support, such as note taking and/or supporting and conducting various informal and formal meetings in line with company procedures.
• Liaise with relevant stakeholders on the newly recruited staff, track, and licence/Area A/PTD attendance. (Tracking of inductees into certified training until they start on site).
• Hold briefing sessions as required.
• Cover in the absence of SCMs.
• Liaise and organise the mobile FAST team (Fleet Activity Support Team) into most productive areas, ensuring they are adequately supervised on site.
• Conduct ad hoc stock take at the request of the General Manager (GM).

REQUIRED SKILLS AND EXPERIENCE

Literate, numerate and competent with Microsoft outlook, TEAMs, Word, Excel, PowerPoint, and power B I will be a necessity.

Outgoing and with good communication skills. The ideal candidate should act with great integrity and humility and always live the ABM values, challenging others, speaking up when necessary and a good listener with a flexible can-do attitude, willing to develop themselves and others. Flexible, as you will be required to travel to various operational sites.

Essential

• Excellent communication skills.
• Good written and spoken English.
• Excel, Teams and Word proficient.
• Full UK Driving Licence.
• Upon appointment a DTA (track safety compliance training) licence would need to be obtained.
• IOSH (desirable, but not essential).