AddressCleaning Team Leader
Contract: Banking
Location: Manchester, Lancashire
Hours of work: 37.5
Working Pattern: Monday - Friday
12:00pm - 22:00pm
Contract Type: Fixed Term Contract: 12 months
Salary: £12.30
We are hiring for a Cleaning Team Leader to oversee our excellent housekeeping service and ensure that guests receive exceptional service.
In this role, the successful candidate will be responsible for managing daily operations, creating a positive work environment for employees, and developing and implementing new cleaning strategies.
Job Description
As our Cleaning Team Leader, you'll be responsible for ensuring that our guests receive the highest level of service possible, while leading a team of passionate and dedicated individuals.
At ISS UK, we believe that our employees are our greatest asset, and we're committed to providing them with the tools and resources they need to succeed.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
- Ensure all necessary processes and procedures are in place and adhered to
- Ensuring and manage attendance of staff
- Recruit, induct, train, and motivate staff to achieve required standards of performance
- Ensure all staff maintains safe working practices through implementation of Company Health & Safety standards
- Ensure the delivery of cleaning meets the agreed standards & site specifications through the completion of cleaning schedules
- Responsible for ensuring adequate consumables, materials and services are maintained
- Be responsible for reporting and monitoring poor performance and conduct
- Ensure all areas are kept clean through operatives completing job schedules
- Ensure all work orders are responded to quickly and efficiently
About You
- Experience in leading a Cleaning Team
- Excellent communication skills
- Driving License Required
- Experience in a cleaning role
- Experience in resource management
- Passionate about customer service
- Experience in a customer service role preferred
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Salary: £12.30 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 124897
