Clerical Officer

Job Description

Based at Bruce House, Wellgate, Arbroath.

This job is workstyle 2b - Fixed.

In this workstyle work is regularly undertaken at a fixed point within council premises. There is no requirement for out of office working. You will have a guaranteed shared desk and you will work where the service is needed to meet customer demands.

You will work as part of a team with in the Homelessness Support Service. The Clerical Officer’s role is to manage phone calls and queries from service users, members of the public and other services and organisations along with general clerical duties including managing service user files, inputting care plans and reviews on internal computer systems.

You will support the Team Leader and Case Manager in maintaining and ensuring a high standard of work is achieved and contribute towards the team’s objectives of delivering a quality service.

For further information, contact Drew Gillespie, Team Manager (Homelessness Support Service) on 07917 212 161 or by email: gillespied@angus.gov.uk

Please note interviews will be held Monday, 18 March 2024.

Requirements

Please refer to job outline and person specification for further details and requirements for this job.

About Angus Council

Please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.
We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:
Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.