Client Accounts Administrator

Join Our Team as a Client Accounts Administrator!

A leading property is on the lookout for a motivated and ambitious individual to join our dynamic Client Accounts team in Warwickshire.

The ideal candidate will have 2+ years experience with Client Accounts in a letting business, will have the ability to work in a fast-paced environment and have outstanding customer services abilities.

Key Responsibilities:

• Assist with the day-to-day running of the Client Accounts department
• Process and reconcile bank accounts
• Monitor rent payments and ensure subscription fees are collected and accounted for
• Update the accounting system with precision
• Chase late and unpaid rents from tenants
• Maintain regular communication with Landlords and Tenants
• Provide regular reporting to the Client Accounts Manager
• Support the operations and sales team as needed
• Provide exceptional customer service, addressing inquiries promptly and professionally

Qualifications and Skills:

• Previous experience in Client Accounts (a must)
• Proficiency in MS Outlook, MS Excel, and MS Word
• Highly organized, forward-thinking, and lateral problem-solving approach
• Maintain high standards of professionalism, always polite and courteous
• Proven work ethic, striving for personal improvement and team objectives
• Consistent high level of customer service
• Excellent written and verbal communication skills

Benefits:

• Competitive £25,000 basic salary with an attractive commission structure
• Opportunity for career progression within a growing company
• Ongoing training and professional development opportunities
• Supportive and collaborative team environment
• Modern office space with a positive and vibrant atmosphere
• Regular team-building activities and social events

Requirements:

• Permanent, Full-time position
• £25,000 per year salary
• Monday to Friday schedule (No weekends)
• Quarterly and yearly bonus structure
• Ability to commute or relocate to Henley-In-Arden (required)
• In-person work location

Outstanding benefits and commission package available