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Salary“Choose a job you love, and you will never work a day in your life.”
At PayProp we live by this mantra. As a thriving tech company at the cutting edge of technology since 2004, we work with passionate teams from around the world to enhance property businesses through automation. To date, we’ve automated over £2bn in rental property payments. And we’re just getting started! This is your chance to join a very successful business and be part of our continued growth in the UK market.
Location: PayProp have adopted a distributed working model and as such this role will be home based however will require regular travel to head office in Sevenoaks, Kent for team meetings.
PayProp is a dynamic and client-focused technology company dedicated to delivering exceptional service and support. We take pride in building strong relationships with our clients and are committed to ensuring their satisfaction.
This is an incredible opportunity to join a socially responsible company during an exciting period of growth.
Overview
We are currently seeking a detail-oriented and proactive individual to join our team as Client Administration Support. In this role, you will play a crucial part in providing administrative assistance to our clients, ensuring smooth and efficient operations Moreover, you will collaborate closely with the compliance team to ensure that customers remain on track with providing updated documentation.
Truth, Care and transparency are the core of all communications and engagement with clients and colleagues.
Responsibilities:
- Serve as the primary point of contact for client administrative inquiries and requests.
- Coordinate and manage client documentation, ensuring accuracy and completeness.
- Assist clients with change of details, updates, and any necessary paperwork.
- Provide administrative support to the client services team, including data entry, file management, and document preparation.
- Respond promptly and professionally to client communications, maintaining a high level of customer service.
- Collaborate with internal teams to ensure seamless communication and coordination.
- Manage and update client databases and records.
- Handle general administrative tasks to contribute to the overall efficiency of the client support function.
Qualifications:
- Previous experience in administrative support or a related role preferred.
- Proficient in MS Office applications (Word, Excel, Outlook).
- Strong organisational and multitasking abilities.
- Exceptional communication skills, both written and verbal.
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Attention to detail and accuracy in data entry and documentation.
- Ability to work collaboratively in a team-oriented environment.
- Familiarity with CRM software is a plus.
- Passion and enthusiasm for a customer-centric approach
What you can expect from us:
Trust – we hire passionate, driven team players from around the world and give them the room to do their jobs.
Training – you’re not alone. Our team of experts will help you get the most out of your working life.
Respect – this isn’t a 24/7 job. You’ll have targets, and we’ll help you achieve and surpass them.
Vacations – unlike some companies, we want you to take holidays. Your happiness and well-being are as important to us as your performance.
Diversity – join our team of 140 individuals working in five countries across three continents.
Time to volunteer – the technology behind PayProp is based on that of our Foundation in the charity sector, and we give back by giving all employees one paid day a month to volunteer for a non-profit of their choice.
Well-being - we offer BUPA health insurance, with your premium covered by us, to help take care of you should you need
