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SalaryJob Title: Client Coordinator
Are you a passionate and organised professional looking for a rewarding opportunity in client coordination? Our client is seeking an experienced individual to join their team as a Client Coordinator. In this role, you will play a crucial part in ensuring exceptional service delivery to their clients.
Responsibilities:
- Serve as the main point of contact for their clients, building strong and long-lasting relationships.
- Coordinate and manage client requests, ensuring they are handled promptly and efficiently.
- Collaborate with internal teams to ensure all client requirements are met and exceeded.
- Prepare and maintain accurate documentation, including client records and progress reports.
- Monitor client satisfaction levels and address any concerns or issues promptly and professionally.
- Proactively identify opportunities for up-selling and cross-selling our services to existing clients.
- Keep up-to-date with industry trends and stay informed on our services, providing clients with advice and guidance when appropriate.
- Contribute to the development of effective strategies for client retention and expansion.
Requirements:
- Proven experience in a client coordination or similar role.
- Excellent communication skills, both written and verbal.
- Strong organisational and time management abilities.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Exceptional attention to detail and problem-solving skills.
- Strong interpersonal skills and the ability to build rapport with clients.
- Proficiency in using MS Office applications and CRM software.
- A customer-focused mindset and a passion for delivering exceptional service.
To apply for this position, please submit your updated resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. Only shortlisted candidates will be contacted for an interview.
Our client is an equal opportunity employer and welcomes applications from individuals of all backgrounds and abilities. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
Please note that due to the high volume of applications received, we are unable to respond to every individual applicant. We appreciate your understanding in this matter.
Adecco is a disability-confident employer. It is important to us that we run an inclusive recruitment process to support candidates with any disabilities and encourage applicants of all backgrounds and perspectives to apply. Adecco is committed to building an inclusive, supportive environment for you to explore the next steps in your career
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
