Client Manager - Construction

Aon is currently recruiting a Client Manager to join the UK Construction projects team, based in London, which forms part of our Global Broking Centre (GBC).

The role is accountable for the day to day running of the account (client service) and can include specific objectives for client retention, new existing and new/new business development within the specialty line of business.

Working collaboratively with other Client Managers and Team Leaders, and in line with GBC broking strategy, the role is responsible for managing client relationships in collaboration with GBC colleagues and wider Aon network account teams.

This is a hybrid role with the flexibility to work both virtually and from our London office.

• Client relationship management (direct clients and/or network)
• Client and/or network meetings
• Providing benchmarking and placement advice to clients
• Provide technical wording advice to clients and/or network
• Collation of project information
• Review / create / enhance market submissions
• Define marketing strategy (specific to placement)
• Review draft/final MRC
• Present terms to client/network
• Establish and manage pipeline
• Meeting team budget/forecast in conjunction with the wider team
• Produce and/or deliver tenders
• Complete quote/firm order information in Brokasure including finalise MRC
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

Global Broking Centre

The Global Broking Centre is an integral part of Aon’s global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and Client Managers, dedicated client solutions and thought leadership, and significant global insurance capacity. The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide.

As a Client Manager, you will be part of a team delivering the servicing and prospecting of clients, London client visits and assisting the subsequent placement strategy in conjunction with our retail colleagues.

Skills and experience that will lead to success

• Proven experience in the London Construction market with an insurer, broker or underwriter.
• Good technical insurance knowledge especially in Owner Controlled Insurance Programmes (OCIP), Latent Defects and associated Construction lines of business
• Sound understanding of London insurance market dynamics and core processes;
• Established relationships within the London market:
• Ability to use insurance industry IT systems to efficiently deliver client service;
• Effective communication and presentation skills;
• Ability to work well as part of a team and with network offices
• Experience of managing effective client relationships;
• Good understanding of compliance and FCA regulation;