CLIENT SERVICES ADMINISTRATOR

Client Services Administrator -Near Devizes £negotiable

My client, is looking to recruit a CLIENT SERVICES ADMINISTRATOR to work at their modern site in Wiltshire. Reporting into the CLIENT SERVICES manager, the successful CLIENT SERVICES ADMINISTRATOR will be working as part of a small CLIENT SERVICES team supporting the regional sales managers ensuring excellent service levels are met. This is initially a maternity cover role.
Key Responsibilities:
- Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
- Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.
- Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly.
- Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker.
- Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States
- Deal with customer accounts, queries, complaints, general enquiries
Key skills:
- Previous Sales Administration experience
- Excellent communication and attention to detail
- Excellent IT skills , ideally SAP experience or similar
- Export experience helpful but not essential
- Understanding of US market, helpful though not essential
- Supplier contact experience
- Ideally a food, drink, pharmaceutical background
This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes