Clinical Assessment Officer

Job id: 084685. Salary: £32,979- £36,396 pro rota, per annum, including London Weighting Allowance.

Posted: 16 February 2024. Closing date: 10 March 2024.

Business unit: Faculty of Life Sciences & Medicine. Department: Faculty Education Services.

Contact details: Estelle Jacobs. estelle.jacobs@kcl.ac.uk

Location: Guy's Campus. Category: Professional & Support Services.

The role forms part of a busy Assessment and Examination team within the Faculty Education Services department for the Faculty of Life Sciences and Medicine. The role supports the clinical examination events for 2500 students across the Professional Health programmes.

The Clinical Examination Officer is responsible for coordinating the preparation and the events running of the clinical examinations (OSCEs). Producing floorplans, arranging equipment, and leading on invigilation recruitment; ensuring the examinations are of a highly organised, assured standard and are compliant with College and GMC regulations.

We are seeking an enthusiastic, proactive administrator who is committed to providing an excellent assessment provision.

The post holder will be expected to communicate on a daily basis with a broad range of stakeholders, including academics, clinicians, technicians and administrators across multiple hospital sites.

A proactive approach to meeting deadlines, excellent time management and attention to detail are essential as is the ability to negotiate and influence in order to meet competing deadlines and priorities.

Applicants must have excellent IT skills, in particular Microsoft Office with an emphasis on Excel. Some experience of a student records system (SITS), VLE (Moodle) and production of website publications would be beneficial.

This post will be offered on an indefinite contract

This is a 0.8 FTE post

This is a Professional Services role (non-Academic, non-Clinical)

This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.

Key responsibilities

To deliver a professional and service centric assessment provision for clinical examinations (OSCEs), supporting the requirements of the professional programmes within the Faculty of Life Sciences and Medicine (FoLSM)

Working within a team of Clinical Assessment Officers ensuring a consistent, accurate and timely service across all operational activity; including, scheduling and running exams, examiner and invigilation recruitment, and support with station content/ blueprint and mark sheet production and printing

To ensure a responsive and personable enquiry service with a coordinated approach to communications and production of publications, such as OSCE handbooks and online guidance

Responsible for maintaining high standards of accuracy across Clinical Assessment record data and across multiple systems ensuring data processing meets agreed deadlines in order to deliver student and academic expectations

To support the Senior Clinical Examinations Officer with the collation of station content, instruction and exam blueprint; following up with academic leads who may have missing or late material and assisting with external examiner processes in order to ensure print deadlines are met

To support with proof-reading requirements, checking spelling, grammar, punctuation numbering of questions and labelling of answer options; ensuring all approval processes have been applied in good time. The role is not responsible for checking the medical /scientific /clinical or specialty content

To manage the production of clinical examination floor plans, ensuring these are produced and signed off well in advance of examination events commencing and by agreed deadlines

To liaise with other departments and stakeholders such as the Clinical Skills team and Hospital Site Administrators /Directors of Undergraduate Education (DuMEs); working collaboratively across teams to deliver a highly organised and quality assured examination across multiple sites

To ensure examination equipment is available and functioning, including supporting technology such as IPADS, radios, videos and organising reliable check and balance of equipment well in advance of each examination event

To recruit and coordinate agency staff (student helpers) for invigilation duties; updating and maintaining the invigilators recruitment database (King’s Talent Bank) Ensuring temporary staff are well trained and able to deliver a professional service

Assist with training for all non-academic roles that enable the event to run; including comprehensive training for invigilators and for professional service colleagues who volunteer to help support the running of event

Coordinate the preparations in advance of the examination event: booking venues, coordinating invigilation and recruiting examiners. Supporting with ‘station’ set up and equipment checks.

Ensuring mark sheets are available at venues along with all other materials and assisting with the collection and reconciliation of mark sheets ensure assessment documentation is organised and stored securely that the integrity of examination content and information is maintained at all times

Ensuring exams run effectively on the day including oversight of invigilators and other temporary resource; calmly problem solving and escalating promptly where necessary to a senior examiner or senior administrator where an exam irregularity or incident occurs

To assist with the generic assessment mailbox ensuring students are appropriately supported and that emails are fully responded to within 24hrs

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience

Essential Criteria

Desirable criteria

Further information

Interviews are provisionally scheduled on Monday 18 March 2024.