Collections Assistant

Summary

We protect everything from bats to buildings to beaches – and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It’s no small task. In fact, it’s a big team effort and it’s why our Collections Assistant are so important.

This role is a fixed term contract ending Oct 31st 2024. You’ll work 2 days a week, usually Friday and Saturday, plus holiday cover as required. During this time, Lanhydrock will be open to the public and you’ll work as part of a dedicated house team to look after the house and collection. 

We are currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2024.

What it's like to work here

The Lanhydrock estate comprises a grade 1 listed mansion set in a 25 acre garden and surrounded by 910 acres of countryside. The property is presented today at its late Victorian zenith when it was the home of Thomas, 2nd Lord Robartes, his wife Mary and their large family who were looked after by a staff of 80. The property offers a fascinating insight into the workings of a country estate, both above and below stairs.

The property welcomes around 500,000 visitors a year to its wider estate and 40,000 users to the trails.

For more information about our property please visit lanhydrock

What you'll be doing

As a Collections Assistant, you’ll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you’ll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You’ll keep accurate records too.

In this visitor facing role, we’d love you to talk to visitors about the work you’re doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary.

Please also read the full role profile, attached to this advert.

Who we're looking for

We'd love to hear from you if you have;

• A team player, but can also work on your own initiative
• Well organised and adaptable?  
• Customer focused with a positive attitude?  
• Willing to learn new skills?  
• Good manual dexterity and hand-to-eye skills and ability to work from ladders and tower scaffold 

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.