Commercial Account Handler

An opportunity for an experienced Commercial Handler to join a diverse family of broking and underwriting businesses with a shared commitment to delivering exceptional client solutions.
With a powerful combination of expertise, innovation, and a client-centric approach, this business stands at the forefront of the industry.
As they continue to expand their operations, they are seeking a talented and experienced Commercial Account Handler specialising in mid-market clients to contribute to their ongoing success.
Key Responsibilities:

• Manage a a portfolio of SME to mid-market/Corporate clients, understanding their unique needs and providing tailored insurance solutions.
• Act as the main point of contact for clients, ensuring a high level of customer satisfaction through proactive communication and responsive service.
• Mentor junior members of the team
• Collaborate with underwriters and other internal teams to negotiate and secure competitive terms for clients.
• Analyse insurance requirements and market conditions to provide insightful advice to clients.
• Maintain accurate and up-to-date client records, policies, and documentation in compliance with regulatory standards.
• Stay informed about industry trends, market changes, and emerging risks to anticipate client needs and provide proactive risk management solutions.

Qualifications:

• Experience as a Commercial Account Handler.
• Strong understanding of commercial insurance products and services.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Proven track record of successfully managing a portfolio of mid-market accounts.
• Knowledge of industry regulations and compliance standards.

Benefits:

• Competitive salary commensurate with experience
• Retirement savings plan with employer contributions
• Professional development opportunities.
• A collaborative and supportive work environment.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.