Commercial Business Development Manager

Relate is a household name and the UK’s best-known provider of specialist relationship counselling services. We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community. We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.

This is where you can make a difference to us.

As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities. You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.

Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day.

Key Responsibilities

• First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
• You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
• You’ll be able to demonstrate the ability to define and action a go-to-market plan.
• Naturally, we expect first-class demonstrable sales-skills including the ability to:

a) Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.

b) Develop a pipeline of qualified prospects.

c) Negotiate and close deals with a seven-figure value.

d) Build and maintain strong relationships with key clients and partners, ensuring their needs are met and exceeded.

e) Provide detailed reports on Business Development activities, including market analysis, sales forecasts, and revenue projections.

• Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
• Deputise for the National Partnerships Director at Executive Leadership meetings.
• Represent Relate at a range of events to promote the brand and the service offer.
• Contribute to annual budget and strategic planning cycles.
• Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.

Education and Training

• Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
• BA Hons (desirable)

Demonstrable Experience and Knowledge

• Substantial proven experience in Business Development, b2b sales, or a similar role, in the service and/or not for profit sector.
• Track record of securing seven-figure contracts.
• Strong understanding of sales principles and customer service practices.
• Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
• Understanding of market drivers in the EAP/staff benefits sector.
• Strong track record of achieving or exceeding income targets.

Abilities and Skills

• Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
• Ability to think strategically and analytically, with a problem-solving mindset.
• Strong business and financial acumen with the ability to develop comprehensive budgets and business plans.
• Entrepreneurial approach with the ability to see and capitalise on opportunities.
• Ability to work independently, with a self-motivated, results-driven approach.
• Able to travel as required with occasional overnight stays.

Personal Qualities

• Driven
• Professional
• Collaborative
• Client led/Person centred.
• Resilient

Terms of Appointment

• 35 hours per week
• Monday to Friday with some evening/weekend work
• 25 days holiday plus bank holidays and 3 days for Christmas
• c£55,000 per annum
• Permanent position
• Home based with national travel

To apply for this role, please submit a CV and covering letter setting out how you meet the criteria to recruitment@relate.org.uk.

Closing date for applications: 12 April 2024

We reserve the right to close this vacancy earlier should we receive sufficient applications for the role.

Diversity and Inclusion is a priority at Relate. We are committed to building a diverse and representative organisation and strongly encourage applications from under-represented groups, such as people from Black, Asian, Ethnic communities/backgrounds, LGBTQ+ people and people with disabilities. As an equal opportunities employer, we are dedicated to building a diverse and inclusive organisation that supports the needs of all.

Job Type: Full-time

Pay: £50,000.00-£55,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Experience:

• Business development: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: Remote

Application deadline: 12/04/2024
Expected start date: 01/05/2024