Communications Manager

We have an opportunity for an experienced marketing Communications Manager to join our marketing team. You will have some autonomous experience leading internal and external communications in an organisation, and be able to bring your ideas and expertise to the role while also be offered development and support.

We would consider part time and full time candidates, people who operate at this level already and those ready for a new challenge.

The role will work with our Marketing Director and be part of our small marketing team, managing the comms function.

About our next Communications Manager

We’re looking for an experienced communications professional to help us grow our brand, drive sales and support talent acquisition and people retention.

You will work with the Marketing Director and as part of the marketing team managing the comms function, this role does not currently have line management responsibility.

You will have excellent writing, editing, and proofreading skills, with a sharp attention to detail to ensure all communication materials are engaging, audience-specific and error-free.

You should have experience with various forms of comms, including website, email, social media and press / PR - ideally, across both internal and external comms. We’re looking for someone who is able to create content in different formats - including writing copy, basic design and simple video. That said, few of us excel at everything, so most important is an appetite to learn and fill in any skills gaps you might have.

You’ll be working as part of the marketing team, supporting team members across the business. So, we’re looking for someone who’s great with people, has excellent communication skills and is able to build relationships and work collaboratively with other departments.

Supporting many teams across the business, you should have excellent organisational skills, with the ability to juggle competing tasks.

We’re open to applications from people looking for full or part time work.

Our values are key to how we work, we’re looking for somebody that truly aligns with those values and understands the importance of being human first.

About the position

As the Communications Manager, you’d be leading on internal and external comms to help us grow our brand, drive sales and support talent acquisition and people retention. This will include creating content for a variety of mediums, including press releases, social media, websites, and newsletters, and ensuring that all messaging is consistent and aligns with the company’s brand and values. You’ll work closely with a wide range of people, including the wider Marketing team (Marketing Director and Marketing Executive), People team and Research team.

Responsibilities

Brand

• Lead on marketing activity across our website, social media and email channels, ensuring content is accurate and engaging
• Drive engagement and grow our audience across social media
• Lead on press and PR to raise our profile and maintain a strong reputation. This will include writing and circulating press releases, growing our press database, and forging relationships with key press contacts to increase our coverage
• With the support of other team members, lead on the creation of compelling award entries, including supporting evidence
• Lead on content creation (video, photos, written materials) for both our brand and employer brand, working with external suppliers, where required
• Support the Marketing Director on delivery of sector-specific marketing campaigns, including virtual and in-person events

Employer brand

• Lead on the production and content creation of the monthly team newsletter and other company updates, supported by the Marketing Executive
• Lead the management of review platforms (Glassdoor, Indeed etc)
• Support the People team with recruitment content

Other

• Liaise with the Research team on client project support, such as comms planning and content creation (outsourcing support activities where required)

About IFF

IFF is an award-winning social and market research agency, which sits at the summit of UK public policy and social research, conducting many of the largest and highest profile studies in the sector. Because no two projects are the same, our experienced team provide tailor-made research solutions, adapting our approach to issues and audiences. Meaning the research we deliver is tailored to each client’s specific needs.

As a full-service agency, we offer a full suite of research and evaluation services, including data collection, data analysis and reporting, covering quantitative and qualitative methodologies. We have a range of expertise across our key sectors which are: Business & Enterprise; Education; Energy & Environment; Financial Services; Higher Education; Housing; Learning & Skills; Regulation; and Work, Welfare & Wellbeing

We’re really proud that time and time again we hear that the best thing about working here is our people. We attract and retain some of the most talented, friendly and interesting people within the industry. People with different ways of thinking and working, but with a shared goal of delivering impactful insight that makes a difference.