Communications & Marketing Officer

Summary People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for Chartwell, you'll be responsible for letting people know about the place, and how they can visit.  
The salary advertised is our anticipated salary from 1st April but is subject to final confirmation following the Trust’s annual pay review process. 
Interviews will be held on the 5th of April at Chartwell.  What it's like to work here The properties and landscapes that make up the Chartwell portfolio are broad ranging, from an international-renowned Treasure House to an Edwardian plant-hunters garden, from Georgian home that tells a story of global significance to the wide sweeping countryside where National Trust founder, Octavia Hill, lived - and this variety is reflected in the role. 
You'll be a core member of the small but friendly Experiences and Visitor Experiences team who are passionate about bringing to life engaging stories from across the property and delivering high-quality programming to a wide range of local, national, and international audiences. You’ll find staff and volunteers across the portfolio warm and welcoming, and the team especially works flexibly across our sites as well as occasionally from home. 
This role will suit you if you relish working with diverse content, people from all walks of life, and in a fast-moving environment set amongst beautiful buildings and gardens. What you'll be doing We have an annual plan covering communications and marketing, and your role from will be to achieve what’s on that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas.  
Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases. 
You'll be working closely with your colleagues on site and the Trusts regional advisers, known as consultants. You'll be part of a team making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work. 
Please also read the full role profile, attached to this advert.  Who we're looking for We'd love to hear from you if you’re: 

• familiar and confident with various marketing techniques, including digital and social media 

• experienced in writing and speaking clearly 

• someone who puts people first, and understands why great customer service matters 

• skilled in working with IT (including Microsoft Office) 

• good at solving problems, and able to work on your own initiative 

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.