Company

NovartisSee more

addressAddressSouth East
type Form of workTemporary
CategoryCustomer Service

Job description

This is a secondment or fixed term contract until the end of December 2024.
Location:
This territory covers Sussex and Surrey ICBs
Please note this role requires the successful candidate to live on the territory and have the right to work in the UK. Visa or relocation support are not available for this role.
#LI Remote
About the role:
As a Community Key Account Manager, you will implement and execute business plans to meet sales goals.
Contribute to and implement account plans with complex customers including GPs, Practice Nurses (including long term condition specialists), Practice Based Pharmacists, Retail Pharmacists, Practice Managers and Primary care business managers.
Key responsibilities:
Your responsibilities include, but not limited to:
• Execute account plans for assigned product lines/brands, customers or therapeutic area; uncovers and develops new business opportunities within Primary care.
• Develop and apply an understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships).
• Develop business/clinical customer relationships across Primary care by implementing the broader account plan. Adapt and optimize approach and communication style during sales calls, responding appropriately to customer needs.
• Make effective use of available technologies and channels to support sales calls. Ensure that Novartis products and supporting services are broadly understood and available to more patients and customers.
• Deploy and uses Marketing and Sales promotional materials and programs; coordinate direct promotion programs and facilitates pull-through activities. Present highly technical portfolios to customer audiences.
• Develop deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to build professional customer relationships and support sound clinical discussions.
• Uses detailed knowledge of competitor products’ features and benefits during sales calls to improve sales of Novartis products. Allocate resources effectively for sampling, programs, and events, etc.
• Integrate customer-facing activities in cross-functional teams (e.g. Medical Affairs, Market Access) to achieve sales targets.

Request

Essential requirements:
• Previous Primary Care account management experience from within the Pharma industry
• Strong customer orientation
• UK experience
• Patient/client-driven with excellent communication skills
• Cross functional collaboration
• Agile, curious and positive mindset
• Valid Driver's License for the UK
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive:
Competitive salary, Sales incentive bonus, Pension scheme, Share purchase scheme, Health insurance, 25 days annual leave, Flexible working arrangements, Employee recognition scheme, learning and development opportunities.
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Refer code: 2915946. Novartis - The previous day - 2024-03-03 17:52

Novartis

South East

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