Compliance And Complaints Team Leader (Pensions)

Do you have a background in technical pensions and experience of managing complaints?
Our client, a Pensions provider with a specialism in SIPPs, is looking for a Compliance and Complaints Team Leader to join their team.
About the role:

• Management of a team, including oversight of workflows and resource requirements, training and development, and probation reviews
• Managing complaints and adhering to FCA guidelines, ensuring complaint root analysis is undertaken
• Complete auditing and monitoring of work in team, and due diligence on investments and funds
• Work with managers and senior executives to enact reporting and MI to monitor business compliance
• Keep up to date with HMRC rule changes and FCA Consultation Papers that could affect the business
• Ensure feedback from reports is disseminated across the business to support positive changes

About you:

• Technical pensions knowledge (specifically in SIPPS)
• Excellent time management and organisational skills
• Team player and able to work effectively with others at all levels
• Creative thinker with ability to analyse and communicate information
• Excellent written and verbal communication skills

If this sounds like you, please apply today.