Conference, Weddings & Events Executive - Northampton

Conference, Weddings & Events Executive - Northampton
We're currently recruiting a dedicated Conference, Weddings & Events Executive to help ensure the smooth running of the operations in The Venues Collection on a full time basis, contracted to 40 hours per week.As a Conference, Weddings & Events Executive, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Exclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many moreQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsUp to 44% off cinema tickets to enjoy your favourite blockbusterRegular emails filled with the best discounts and savings availableReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesContributory pension schemeGrow your career with our Career Pathways and MyLearning programmes
Here's an idea of what your shift patterns will be: Variable shiftsGreat things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Sedgebrook Hall. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.We combine our spaces with a bigger family. Sedgebrook Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.Could you bring your spark to The Venues Collection? Here's what you need to know before applying:Your key responsibilities will include:Manage confirmed bookings and co-ordinate information in order to hand over to the operational team.Provide a high level of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with the company guidelines and policies.Ensure the smooth operation of the sales office by defining, documenting, and delivering a professional sales service.You will be required to be pro-active and research past and present companies.Used to handling a high volume of enquiries and dealing with those in a timely manner.Be flexible and dedicated to all types of sales enquiries.Opera S&C experienced preferred but not essentialOur ideal Conference, Weddings & Events Executive will:You will be passionate about customer service and hospitality with an interest events. You will possess the knowledge of events and sports. A head for figures and commercial awareness.Excellent verbal and communication skills is confident and can make decisionsStrong organisational and administrative skillsConfident and ability to be a team player. Assertive, calm and works well under pressure.Ability to multi task, think fast and to deliver solutions to customer requirementsDiplomatic and discreet and can manage customer feedback and confidently manage complaint handlingA good sense of humour, a Self-starter and ability to motivate othersMotivated by a passion for quality and great service deliveryA "can do "attitude & instils this within the wider teamTo be an excellent ambassador for the businessPart of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/1103/94216001/52598941/WJCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!