Content and Social Media Executive

About the role

It's an exciting time to join AXA Commercial's Direct Marketing team, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To help us drive strong brand awareness and Social engagement, we're looking for a talented individual to join the team.

As Content and Social Media Executive, you'll be responsible for leading our organic Social Media strategy, post creation and delivery, as well as supporting on content creation and paid distribution across social channels.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at our Glasgow office, visiting clients or attending industry events.

What you'll be doing:

• Deliver our Social Media strategy to drive brand awareness, increase audience engagement and drive traffic to our website.
• Plan and deliver a social content plan and support key marketing activations, pitching ideas and driving them through a production process to completion.
• Manage a small budget for social promotion and boosting posts in line with financial goals.
• Work with our partner agencies on social planning and asset creation.
• Liaise with other social teams across the wider AXA business to coordinate social calendars.
• Deliver a paid content distribution strategy, creating ad assets to support marketing campaigns.
• Create high-quality web content, engaging content landing pages, and provide content writing support.
• Perform social listening and monitor customer feedback and interactions, escalating issues to the relevant teams.
• Produce reports on social growth and interaction.
• Build strong relationships with key stakeholders across the business and wider agency teams to ensure consistency of messaging across AXA social channels.
• Stay up to date with the changing needs of our small business, landlord and van driver customers to produce content that resonates with our target market.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

About you

What we’re looking for:

• Recent experience in a Social Media Marketing role. This could be as a freelancer.
• Experience working in a commercially focused environment, with an understanding of content marketing strategies and driving results through social.
• Self-directed, positive and enthusiastic problem solver with the ability to pitch ideas and push our strategy forward.
• Able to quickly and effectively build strong rapport with key stakeholders and agency partners.
• Experience of managing social promotion budgets.
• Highly organised and able to work independently to juggle multiple projects and manage competing priorities.
• Ability to analyse data, produce reports and communicate results effectively back to the business.
• Good knowledge of the current and expected future landscape of Social Media and content marketing.
• Experience of working with Social Media scheduling and management systems, CMS and Google Analytics.
• Understanding of the UK small business marketplace and the needs of our small business owner audience.
• Ability to provide other content writing and copy support as required.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Annual salary up to £32,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to adi.stapletonberry@axa-uk.co.uk.

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About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.