Content Creator - Retail

This position is working in a retail environment

The Flash Centre (TFC) has been the UK's leading studio lighting specialist for over thirty years. Dedicated to helping customers with all their lighting and digital imaging needs, TFC staff have a wealth of experience in the various fields that make up our industry. Our staff will always do their best to help and offer the best advice.

On offer is a friendly and supportive retail working environment, with training and mentoring provided and it is a rewarding place to work. The environment is a modern and pleasant one.

What we need from you as a Content Creator:

• You will need to have Video editing software experience (ideally Adobe Premier)
• You will also need to be an experienced photographer, videographer, and awareness of off camera lighting and modifiers
• Experience with social media platforms, including Facebook, TikTok, Instagram
• Experience of operating in a front facing customer service role
• A strong customer service focus and proactive approach to resolving queries
• Excellent communication skills, both written and verbal, and ability to adapt to a diverse range of customer groups
• Be located within reasonable commuting distance of your branch office

Responsibilities:

• Responsible for creating, editing, and posting video content for use on websites and social media to explain and promote the benefits of our product ranges
• Responsible for significant contribution to stores sales performance to achieve annual TFC margin targets
• Assisting any customers face to face in the store with any queries/advice on stock
• Sending customer quotations and recording these into the CRM (NetSuite)
• Dealing with any customer complaints
• Keeping the store clean and tidy at all times

Salary/Hours GBP25,000 to GBP28,000 each role per annum depending on experience.

Hours: 37.5 hours per week, 9.00am - 5.30pm, Monday to Friday. On occasions, some flexibility is required around these hours, workload depending.

Benefits:

• 20 days annual leave for the first year increasing by 1 day per year of service to 25 days per year + bank holidays
• Company pension upon completion of the probationary period
• Workwear

Please apply now!