Continuous Improvement Analyst

Process Improvement Analyst – Glasgow/Hybrid – up to £50,000

Do you have a background in enhancing operational efficiency? Have you worked in a financial services environment identifying opportunities to optimize processes across teams?

A leading and progressive financial services business is looking to add a Continuous Improvement expert to its established team. This post will be ideal for someone from a strong improvement background who is excited to be involved in change process and continue to the ongoing process improvement of a growing business.

What will the day-to-day look like?

• Conducting analysis of existing customer services process and identifying relevant areas of improvement
• Effectively understanding relevant data in order to come to meaningful conclusions, contributing to apt changes in strategy
• Supporting the lead wider team by producing workflows to improve operational effectiveness
• Working with stakeholders across the business on a daily business in order to understand processes and issues
• Maintaining relevant documentation on all relevant processes and best practices, ensuring compliance at all times

What skill do you need?

• Experience in process improvement within a financial services environment
• Ability to adopt an analytical approach in order to solve problems effectively
• A background in using data in a meaningful way in order to identify shortcomings and relevant solutions
• The ability to work effectively as part of a cross-functional team
• A good understanding of financial products such as key life, wealth, and pension products would be ideal
• Process automation tool experience would also be beneficial

This post offers the chance to be part of an effective team making genuine change within a market leading organisation. The opportunity to make a clear mark and improve processes across the organisation is on offer.

In return, you will receive a strong benefit package as well as the chance to work in a truly flexible hybrid working environment.

If this role looks of interest and you have the relevant experience, apply today with an up-to-date CV. Alternatively, get in touch with Alistair Dickson directly to learn more at adickson@hrcrecuritment.co.uk or on 077661 44847.

HRC Recruitment acts as both an employment business and an employment agency. HRC Recruitment is an equal-opportunity employer & all applications will be treated as such.