Contract Management Specialist

Role Profile

Job Title: Contract Management Specialist

Up to £49,000 Depending on experience and or qualifications.

Annual Leave: 29 days per annum

Car Allowance: A generous mileage allowance

Job Purpose:

As Contract Management Specialist for Homes in Sedgemoor, you will play a crucial role in overseeing and managing the various contracts that support our business activity.

• This role will involve the oversight and management of our contractual agreements, legal and regulatory compliance, contract documentation, quality standards, safe working practices, cost management/value for money and timely completion. Whist most contracts are held within the Asset Management & Safety Team, the role will also work with other teams to ensure robust Contract Management across the organisation.  As our Contract Management Specialist, you will collaborate with various stakeholders, including contractors, customers and colleagues to achieve successful project outcomes.
• To assist Pre-Construction throughout the bid stage and, after handover, provide leadership and direction to multiple project teams.  To work collaboratively with key personnel to champion best practice and ensure that projects are delivered to our standards. 

Key Responsibilities:

• Oversee and lead on the effective management and oversight of all HiS contracts.
• Oversee the implementation and execution of new contracts, ensuring compliance with legal and regulatory requirements.
• Support and develop partnerships/relationships with key stakeholders and customers.
• Review our Contractor Management Policy to ensure that works are completed by competent contractors and our assurance arrangements are robust.
• Review contract documents, scope of work, and specifications to ensure clarity and completeness.
• Co-ordinate and lead contract meetings with contractors and develop a culture of safety and continuous improvement.
• Identify any performance issues and work with contractors and other colleagues to deliver improvement plans as required.
• Monitor and evaluate contractor performance against agreed-upon metrics and key performance indicators (KPIs).
• Liaise with internal colleagues to ensure that accurate performance data is reported.
• Co-ordinate with contractors, colleagues and other stakeholders to embed a safety culture for all contracts.
• Assist with the investigation of any accidents/incidents and work with our H&S advisor to manage reporting, areas for improvement and data monitoring.
• Develop and implement monitoring systems to demonstrate effective transparent and robust Contract Management.
• Lead and manage our CDM responsibilities and take on the role of principal designer for Homes in Sedgemoor for lower-level projects within the Asset Management & Safety Team.
• Consult with residents, co-ordinate communication and attend customer meetings as required.
• Assist with specifications, designs, contract and tender documentation to procure works and services.
• Undertake statutory consultation with leaseholders as appropriate and providing accurate and timely contract and cost information in accordance with Section 20 of the Landlord and Tenant Act.
• Manage contractors and carry out contract administration for contracts as required including chairing operational meetings.
• Attend operational and core group contract meetings as required.
• Be an active member of H&S groups, such as the H&S Forum, Asbestos Steering Group etc.
• Be a key player in the delivery of the sustainability by design corporate strategic theme and manage works relating to the delivery of our retrofit programme.
• Work closely with Data & Investment Specialist to ensure all capital works/decent homes works are completed, inspected and signed off within timescales.

What will I have to do?

• Manage contracts and ensure compliance with legal and regulatory requirements.
• Review contract documents, scope of work, and specifications to ensure clarity and completeness.
• Monitor and evaluate contractor performance against agreed-upon metrics and key performance indicators (KPIs).
• Conduct regular site visits to monitor project progress, quality of work, and adherence to timelines.
• Collaborate with contractors and other relevant stakeholders to identify and address potential issues or delays.
• Ensure that all projects align with our values.
• Work closely with our Finance Team to monitor project budgets and expenditures.
• Identify cost-saving opportunities and recommend adjustments to project plans as necessary.
• Implement and maintain quality assurance processes.
• Conduct inspections to verify compliance with specifications and safety standards.
• Develop and nurture positive relationships with contractors, suppliers, and other stakeholders.
• Communicate effectively and provide contract updates.

What do I need to be successful?

• Proven experience in Contract Management and oversight within the social housing sector.
• A Customer First approach.
• Relevant qualification would be advantageous.
• Understanding of Health & Safety requirements and experience of CDM.
• Excellent project management and organisational skills.
• Effective communication and interpersonal skills.
• Experience of budget management and cost control.
• Ability to work independently and collaboratively in a team environment.
• Collaborative, problem solving approach.
• Experience of performance monitoring and reporting.
• Access to a vehicle for work purposes / meet in person for required meetings and visiting contractors on site.

How will I evidence my success?

• Successfully meet the KPIs and objectives agreed for myself and my team.
• Chair contractor meetings and produce minutes & and manage actions arising ensuring tasks are completed.
• Build strong relationships and rapport with team members and other teams across the organisation.
• Provide excellent service to all our customers and contribute to the continual improvement of the services we deliver to all our customers, both internal and external.