Contract Management Specialist

Key Responsibilities:

• Oversee and lead on the effective management and oversight of all HiS contracts.
• Oversee the implementation and execution of new contracts, ensuring compliance with legal and regulatory requirements.
• Support and develop partnerships/relationships with key stakeholders and customers.
• Review our Contractor Management Policy to ensure that works are completed by competent contractors and our assurance arrangements are robust.
• Review contract documents, scope of work, and specifications to ensure clarity and completeness.
• Co-ordinate and lead contract meetings with contractors and develop a culture of safety and continuous improvement.
• Identify any performance issues and work with contractors and other colleagues to deliver improvement plans as required.
• Monitor and evaluate contractor performance against agreed-upon metrics and key performance indicators (KPIs).
• Liaise with internal colleagues to ensure that accurate performance data is reported.
• Co-ordinate with contractors, colleagues and other stakeholders to embed a safety culture for all contracts.
• Assist with the investigation of any accidents/incidents and work with our H&S advisor to manage reporting, areas for improvement and data monitoring.
• Develop and implement monitoring systems to demonstrate effective transparent and robust Contract Management.
• Lead and manage our CDM responsibilities and take on the role of principal designer for Homes in Sedgemoor for lower-level projects within the Asset Management & Safety Team.
• Consult with residents, co-ordinate communication and attend customer meetings as required.
• Assist with specifications, designs, contract and tender documentation to procure works and services.
• Undertake statutory consultation with leaseholders as appropriate and providing accurate and timely contract and cost information in accordance with Section 20 of the Landlord and Tenant Act.
• Manage contractors and carry out contract administration for contracts as required including chairing operational meetings.
• Attend operational and core group contract meetings as required.
• Be an active member of H&S groups, such as the H&S Forum, Asbestos Steering Group etc.
• Be a key player in the delivery of the sustainability by design corporate strategic theme and manage works relating to the delivery of our retrofit programme.
• Work closely with Data & Investment Specialist to ensure all capital works/decent homes works are completed, inspected and signed off within timescales.

What will I have to do?

• Manage contracts and ensure compliance with legal and regulatory requirements.
• Review contract documents, scope of work, and specifications to ensure clarity and completeness.
• Monitor and evaluate contractor performance against agreed-upon metrics and key performance indicators (KPIs).
• Conduct regular site visits to monitor project progress, quality of work, and adherence to timelines.
• Collaborate with contractors and other relevant stakeholders to identify and address potential issues or delays.
• Ensure that all projects align with our values.
• Work closely with our Finance Team to monitor project budgets and expenditures.
• Identify cost-saving opportunities and recommend adjustments to project plans as necessary.
• Implement and maintain quality assurance processes.
• Conduct inspections to verify compliance with specifications and safety standards.
• Develop and nurture positive relationships with contractors, suppliers, and other stakeholders.
• Communicate effectively and provide contract updates.

What do I need to be successful?

• Proven experience in Contract Management and oversight within the social housing sector.
• A Customer First approach.
• Relevant qualification would be advantageous.
• Understanding of Health & Safety requirements and experience of CDM.
• Excellent project management and organisational skills.
• Effective communication and interpersonal skills.
• Experience of budget management and cost control.
• Ability to work independently and collaboratively in a team environment.
• Collaborative, problem solving approach.
• Experience of performance monitoring and reporting.
• Access to a vehicle for work purposes / meet in person for required meetings and visiting contractors on site.

How will I evidence my success?

• Successfully meet the KPIs and objectives agreed for myself and my team.
• Chair contractor meetings and produce minutes & and manage actions arising ensuring tasks are completed.
• Build strong relationships and rapport with team members and other teams across the organisation.
• Provide excellent service to all our customers and contribute to the continual improvement of the services we deliver to all our customers, both internal and external.