Contract Manager

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Glasgow, Perth or Edinburgh

Salary: Up to £55,000 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

SSE Procurement Operations seek an experienced professional for the Contract Manager-contingent workforce role who will be working within our HR Services category team to manage our key 'managed service provider' (MSP) for contingent workers and the associated supply chains. This is a fantastic opportunity for someone who is passionate about the labour market and wants to develop their career within a commercial environment.

This role will report to the Senior Contract Manager and you will operate across a number of different business areas within the Group. The role requires a broad knowledge of the contingent worker marketplace combined with experience of managing suppliers in this area.

You will be accountable for managing a strategic MSP contract to support the wider Group requirements.

As Contract Manager, you will be required to actively manage the MSP contract in order to drive service delivery, manage risk/compliance and deliver ongoing financial and non-financial benefits through continuous improvement, sustainability, cost reduction and supplier innovation.

You will be responsible for delivering an effective supplier relationship management framework between the MSP and key business/HR stakeholders so as to ensure that the service delivery standards are in accordance with the agreed Contract/Services Schedule.

In addition, you will be responsible for driving governance and compliance to the programme ensuring that all parties are working to reduce risk and improve sustainability in terms of improving the quality and reliability of the supply chain.

Key aspects of the role will be to monitor and report on key metrics/KPI's and provide updates on performance, as well as providing additional insight as required. You will manage first line enquiries/escalations from the MSP and business/HR stakeholders and will act as an escalation point for service issues and dispute resolution.

What do I need?

To be considered for this role, we would love you to have:

• You will need the ability to develop close working relationships with both internal and external stakeholders to ensure delivery standards are met and SSE remain compliant with contractual obligations.

• You will be accountable for working in partnership with the MSP to mitigate supply chain risk, improve sustainability and ensure the quality/reliability of the supply chain. Strong negotiation and conflict resolution skills are a pre-requisite.

• You should have a sound understanding and direct experience of either delivering an MSP programme to an end client or working client side to manage an MSP and/or end-to-end contingent worker supply model.

• A track record of managing strategic/high value, complex contracts with multiple stakeholders across different sectors is key.

• You will be service delivery focused with a broad knowledge of the contingent worker supply market and experience in delivering end to end resourcing solutions to a complex customer base. You will have strong commercial awareness of cost/budget management and a clear appreciation of contractual and legislative risk.

About our Business

At SSE, we own more than 500 property assets and several thousand land assets, which are located across the length and breadth of the UK and Ireland. Our Procurement & Commercial, Property and Facilities Management teams are responsible for helping the business to procure services and materials in a timely and cost-effective way, and for ensuring SSE offers a safe, modern, fit-for-purpose property portfolio. We work right across the SSE Group, ensuring our businesses gets the best possible service and value from our supplier network, as well as ensuring all service providers are compliant and continue to meet contractual obligations and business need.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Francesca on francesca.thorn@sse.com / 01738 344763.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

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