Address
Form of work
SalaryContract Manager
up to £60000 per annum depending on experience
40 hours per week
As a Contract Manager you are key to develop and lead a team of Area Support Services Managers within the contract to provide exceptional service to our clients. Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to drive foodservice and FM support service solutions that exceed new and existing customer requirements.
Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to the Leadership and Executive teams in line with the One Compass vision, values and overall business strategy.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Your key accountabilities will be but not limited to:
- Lead and drive the strategy of growth and retention of new and existing business in each sector through leading the development of long term account plans, including a rolling lifecycle review process
- Drive the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts
- Implement senior client review process to identify additional sales/service opportunities
- Communicate strategy to the team and ensure that improvements are implemented to maximise performance and customer satisfaction
- Develop and maintain relationships with internal and external stakeholders
- Provide operational insight alongside strategic marketing plans to grow sales/services and deliver customer satisfaction
- Ensure purchasing complies with Compass Group UK & Ireland policies
- Manage labour costs above budget to client through policies in place
- Challenge and continually review labour structures and ratios
- Review trends and adjusting consumable budgets accordingly
Our ideal Contract Manager will have:
- Senior management experience in Soft FM Management
- Senior management experience leading and inspiring operational teams to deliver results.
- Led the implementation of change programmes to deliver operational benefits.
- Experience of working within brand guidelines to deliver results.
- Experience in highly commercial and price sensitive markets
- Excellent communication and presentation skills
- Fully conversant with current Health and Safety and food safety regulation.
- Experience on application of risk management, analysis, and reduction
- Managed senior level third party relationships.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/1503/87557001/52350529/R/ONEWJ
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
