Address
Form of work
SalaryContract Manager
£55,000 - £60,000 Per Annum + Car + 20% Bonus
Nationwide Contract with 11 sites
Candidate would ideally be located close to Northampton area
Our client is currently recruiting for a Contract Manager to come on board to work across a large commercial portfolio spread across 11 sites.
The successful candidate will be responsible for 11 sites, value portfolio total around £7million. You and will oversee a handful of engineers across the sites and will need to have a strong technical background with professional qualifications to support this.
Job Accountabilities:
- To manage the client service delivery over a number of locations, ensuring all available resources work in a collaborative manner
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client and related Client organisation
- To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
- To monitor and develop direct reports through training and regular reviews
- To deliver training and corporate briefings
- To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To work with the mobile & on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
- To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
- To maintain commercial understanding of the client contractual deliverable across all services
- To maintain and agree a clear business plan for the appointed contract
- To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
- To review contract performance monthly with the account director and agree future plans
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To set, monitor and control SLAs seeking opportunities to provide added value across the delivery stakeholders
- To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
Qualifications / Experience
- Technical Background
- Previous contract management experience
- Good experience working in facilities management.
