AddressContract Quality Officer
37.5 hours per week; salary negotiable
Medequip are a leading provider of Health Care Solutions.
Our VISION- Keeping people independent for longer. Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.
This role will be subject to an enhanced DBS disclosure.
We are looking for a passionate individual who will join our team in York working directly with primary organisations include healthcare providers, local authorities, and intermediate care providers i.e. care homes.
The successful candidate will be of a caring nature, have a drive for problem solving and an excellent eye for detail. Excellent communication and analytical ability are pivotal as there will be daily exposure to the primary healthcare and local authority organisations.
The Role
Operational :
- Responsible for the operational remit of on-boarding new system users.
- Ongoing management of health and social care professionals using software platforms to access and order Community Equipment.
- Liaising with Provider organisations to maintain the PIN Matrix that supports prescriber team analysis of spend.
- Managing the daily queries and being the first point of contact for new users.
- Being responsible for the creation, amendment and disabling of accounts.
- Dealing with general queries and issues from users and escalating (where required) to the senior health and social care leads.
- Establishing the operational management of prescriber communications and being responsible for receiving and uploading documents.
Analytical :
- Establishing and understanding Business Intelligence software.
- Assisting and creating reporting around business themes, not exhaustive to: Spend / Activity / KPIs & Quality.
- Providing analytical support where required.
- Supporting Operations Support Manager in engagement programs
The Benefits
- Pension scheme
- Healthcare scheme
- Life assurance
- Cycle to work scheme
- Care First employee assistance programme including free counselling
- Discount arrangements
- Free uniform
- Opportunities for career progression
If you are interested in a role where you can work in a great team with great benefits and carry out a role where you can add value to our customers lives every day, then this is the role for you.
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
