Contract Support Administrator

JOB TITLE: Contract Administrator

LOCATION: Highcross, Leicester

SHIFT PATTERN: Monday – Friday 08:30 – 17:30

SALARY: £28,000 - £30,000

Main Duties & Responsibilities:

To be the dedicated, site based, contract administrator and provide performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.

General:

• Understand, anticipate and deliver internal and external customer needs while building effective relationships.
• Efficiently respond to both internal and external customers through effective communication and personal accessibility.
• Ensuring systems both internally and externally are updated with the correct information and documentation.
• Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls.
• Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance.
• Assist Contract Manager in production of the contract monthly report.
• Ensuring compliance to policies and procedures.
• Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.

Financial:

• Raising quotes onto in house system and following through process / requirement to the completion of the works.
• Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works.
• Manage spend against budget when raising reactive purchase orders.
• Collate monthly forecasting on reactive works for ABM and client.
• Produce monthly reactive invoicing and issue to client.

Person Specification:

Essential

• 2 years’ experience within an administrator role
• You will be able to demonstrate excellent customer service skills and commercial awareness
• Financial reporting experience

Desirable

• Intermediate / Advanced level in Excel
• Computer literate
• IOSH Managing Safely