Address
Form of work
Salary My Client is an international metals business with a worldwide reputation for quality and due to continued growth they are looking to recruit a Contracts Administrator on a full time/permanent basis for their site in Belfast (BT3 Postcode).
Working a 40hr week - Monday to Friday 8:30am to 5pm Monday to Friday, the successful candidate will become a part of a high performing team with continuous training and development available.
Responsibilities
To support the Contracts Manager in administering contracts and long-term agreements held by the company.
Provide a high level of service and ensure their contractual obligations are consistently met.
Main duties
Respond to client queries in timely manner
Order processing - Accurate order entry - Accurate stock allocation using FIFO principles o Use of cut planner software - Timely releasing of orders to warehouse to ensure on time delivery
Process & upload customer forecasts monthly
Manage customer inventory profile, ensuring the correct amount of stock is reserved
Obtain quotes from suppliers for materials where necessary
Raise purchase requisitions in relation to forecasts and orders
Manage customer outstanding order books
Monitor incoming stocks and proactively inform clients of any potential delays
Monitor credit line. Where necessary communicate with accounts and client to proactively resolve any issues
Develop sound product knowledge to ensure opportunities are maximized
Record customer interaction on CRM
Cover customer accounts during colleague's leave and travel
Unearth additional prospects and value-added opportunities with clients
Person specification
Customer facing experience in a similar role
Very good understanding of Microsoft Office, Outlook and Excel
Excellent analytical and organizational skills
Strong mathematical and IT skills
Ability to write reports
Ability to work to a high degree of accuracy
Good understanding of business
Strong customer relationship skills
Presentation skills
Ability to work under pressure and meet deadlines
Attention to detail
Able to communicate with individuals at all levels
