Company

Sovereign Housing AssociationSee more

addressAddressBasingstoke, Hampshire
type Form of workFixed Term
salary Salary£24,000 - £28,000
CategoryCustomer Service

Job description

A fantastic new opportunity for a Coordinator to support our Management Companies team at Sovereign Network Group, SNG.

The role will be based out of our Basingstoke Office on a 12 monthFixed Term basis.

About Sovereign Network Group (SNG)

We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG (Sovereign Network Group) – an organisation that takes the best of both and makes it even better.

The Role

To support the Management Companies Manager and the wider Management Companies team you will be responsible for delivering business objectives set out in the Corporate Plan. You will support the Management Companies Officers to help coordinate all compliance related activities, outputs deriving from our operational plan and provide general administrative support to the team.

  • Coordinate all aspects of administrative work relating to management companies and agents
  • Responsible for maintaining and updating electronic data bases that collates all the Management Company information
  • Support the team to deliver the right outcome for our customers in a safe and timely way
  • Assist Man Co Officers in their investigations to resolve disputes effectively with the Management Company
  • Aid the Man Co Manager/ Officers in writing policies and procedures
  • Coordinate the collection of certification and documentation, identify any gaps and look to resolve these
  • Develop and maintain strong relationships with external and internal stakeholders and other agencies

What we're looking for:

  • Excellent relationship building and influencing skills with internal and external stakeholders
  • Working with External Management Companies preferred
  • Experience of Section 20 Consultations
  • The ability of resolving complex queries efficiently
  • Basic understanding of building safety legislation and good practice

What's in it for you? Amazing benefits!

  • Company pension scheme will be matched up 12%
  • Life cover 4x your salary
  • Hybrid working
  • 25 days paid holiday plus bank holidays + extra day every year up to 30 days
  • Opportunity to buy / sell up to 5 days holiday per year
  • Private medical insurance with options for family cover dental insurance & critical illness cover
  • Recognition Scheme
  • You'll also get £450 flex-pot annually to spend on what other benefit you'd like! Gym, Shopping, or just spend it on your hols!

 

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.

Refer code: 2388552. Sovereign Housing Association - The previous day - 2024-01-03 15:09

Sovereign Housing Association

Basingstoke, Hampshire
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