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Form of workAn exceptional opportunity awaits to join a professional services organisation, in their esteemed Client Services team. We seek an individual committed to delivering unparalleled reception & client hosting services to your valued clients, both internal and external, in their Birmingham office.
Working Hours: 37.5 hours per week, Monday to Friday, with a flexible shift pattern spanning from 07:30 to 18:00.
Responsibilities:
- Maintain the immaculate appearance of your Reception area.
- Efficiently manage your switchboard, adeptly handling calls, transferring them seamlessly, and recording pertinent messages.
- Extend a warm welcome to all clients and provide assistance as required.
- Maintain an organised calendar system.
- Ensure compliance with food safety and hygiene standards in your kitchen area.
- Support your marketing team in organising events.
- Coordinate food orders, including breakfast, lunch, and dinner arrangements.
- Serve as the primary contact for external catering services.
- Monitor kitchen functionality and promptly report any issues.
- Execute daily and monthly checklists and audits to uphold operational standards.
- Oversee stock management and conduct regular inventory assessments.
- Handle invoice coding and reconciliation procedures.
- Collaborate with other teams and offices to provide support when necessary.
- Maintain the professional presentation of our meeting rooms.
- Facilitate conference call setups efficiently.
- Assist internal clients with travel and accommodation bookings.
- Undertake responsibilities as a First Aid and Fire Marshall.
Requirements:
- Previous experience in reception or hospitality roles is highly desirable.
- Proficiency in operating a switchboard is advantageous.
- Exceptional interpersonal skills and a professional demeanour are essential.
- Demonstrated ability to prioritise tasks and manage time effectively.
- Flexibility in scheduling and the capacity to perform under pressure are vital attributes.
- Initiative-driven with a commitment to delivering exceptional service.
- Familiarity with food safety regulations or related qualifications are beneficial.
- Previous experience within a professional services environment would be advantageous.
- Administrative experience would be an asset.
- Certifications in food safety or hospitality are favourable.
If you're ready to join a dynamic team dedicated to excellence, we invite you to apply and be part of this front of house team's continued success!
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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